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Commit 37ec6be645255dda7672b2f63ab8611074ec003d

Authored by trainee
1 parent b4e2bc6d
Exists in master

เพิ่ม api department ใน 3 หน้า 1.หน้าติดตั้ง 2.หน้า after 3.หน้า follow

Showing 3 changed files with 163 additions and 72 deletions   Show diff stats
src/app/dashboard/dashboard.component.html
  Diff comments   View file @37ec6be
1 <div class="portlet-body"> 1 <div class="portlet-body">
2 <div class="tabbable-custom nav-justified"> 2 <div class="tabbable-custom nav-justified">
3 <ul class="nav nav-tabs"> 3 <ul class="nav nav-tabs">
4 - <li class="sbold font">  
5 - <a href="#tab1" data-toggle="tab" aria-expanded="false">ติดตั้ง 4 + <li class="active sbold font">
  5 + <a href="#tab1" data-toggle="tab" aria-expanded="true">ติดตั้ง
6 <span class="badge"> {{resultNum}} </span> 6 <span class="badge"> {{resultNum}} </span>
7 </a> 7 </a>
8 </li> 8 </li>
@@ -41,8 +41,8 @@ @@ -41,8 +41,8 @@
41 <span class="badge"> {{resultNum8}} </span> 41 <span class="badge"> {{resultNum8}} </span>
42 </a> 42 </a>
43 </li> 43 </li>
44 - <li class="active sbold">  
45 - <a href="#tab9" data-toggle="tab" aria-expanded="true">Follow 44 + <li class="sbold">
  45 + <a href="#tab9" data-toggle="tab" aria-expanded="false">Follow
46 <span class="badge"> {{resultNum9}} </span> 46 <span class="badge"> {{resultNum9}} </span>
47 </a> 47 </a>
48 </li> 48 </li>
@@ -53,7 +53,7 @@ @@ -53,7 +53,7 @@
53 </li> --> 53 </li> -->
54 </ul> 54 </ul>
55 <div class="tab-content"> 55 <div class="tab-content">
56 - <div class="panel tab-pane " id="tab1"> 56 + <div class="panel tab-pane active" id="tab1">
57 <div class="caption"> 57 <div class="caption">
58 <h1 class="icon-bubble font-green-sharp"> 58 <h1 class="icon-bubble font-green-sharp">
59 <span class="caption-subject font-green-sharp sbold font"> Active</span> 59 <span class="caption-subject font-green-sharp sbold font"> Active</span>
@@ -87,7 +87,7 @@ @@ -87,7 +87,7 @@
87 <div class="number" style=" color: black; display: block; text-align: right; margin-top: -7px;"> 87 <div class="number" style=" color: black; display: block; text-align: right; margin-top: -7px;">
88 <span data-counter="counterup" data-value="">{{item.custgroupName}}</span> 88 <span data-counter="counterup" data-value="">{{item.custgroupName}}</span>
89 </div> 89 </div>
90 - <div class="desc" style=" color: black;">{{item.team}}</div> 90 + <div class="desc" style=" color: black;">{{item.team}} ({{item.department}})</div>
91 <br> 91 <br>
92 <!-- <div class="desc" style="text-align: left; text-align: bottom; color: black;">{{(item.COMMENT > 20)? | (item.COMMENT | slice:0:20) + '....':(item.COMMENT)}}</div> --> 92 <!-- <div class="desc" style="text-align: left; text-align: bottom; color: black;">{{(item.COMMENT > 20)? | (item.COMMENT | slice:0:20) + '....':(item.COMMENT)}}</div> -->
93 </div> 93 </div>
@@ -142,7 +142,7 @@ @@ -142,7 +142,7 @@
142 <div class="number" style=" color: black; display: block; text-align: right; margin-top: -7px;"> 142 <div class="number" style=" color: black; display: block; text-align: right; margin-top: -7px;">
143 <span data-counter="counterup" data-value="">{{item.custgroupName}}</span> 143 <span data-counter="counterup" data-value="">{{item.custgroupName}}</span>
144 </div> 144 </div>
145 - <div class="desc" style=" color: black;">{{item.team}}</div> 145 + <div class="desc" style=" color: black;">{{item.team}} ({{item.department}})</div>
146 <br> 146 <br>
147 <!-- <div class="desc" style="text-align: left; text-align: bottom; color: black;">{{(item.COMMENT > 20)? | (item.COMMENT | slice:0:20) + '....':(item.COMMENT)}}</div> --> 147 <!-- <div class="desc" style="text-align: left; text-align: bottom; color: black;">{{(item.COMMENT > 20)? | (item.COMMENT | slice:0:20) + '....':(item.COMMENT)}}</div> -->
148 </div> 148 </div>
@@ -711,8 +711,9 @@ @@ -711,8 +711,9 @@
711 </div> 711 </div>
712 <br> 712 <br>
713 <br> 713 <br>
714 - <button type="button" class="btn btn-circle button " *ngFor="let name of ButtonValue" (click)="getButton7(name.valueN);getButton7Onhold(name.valueN);"  
715 - style="margin-left: 5px; margin-top: 2px;">{{ name.name }}</button> 714 + <button type="button" class="btn btn-circle button" *ngFor="let name of ButtonValue" (click)="getButton7(name.valueN);getButton7Onhold(name.valueN);"
  715 + style="margin-left: 5px; margin-top: 10px;"><span class="badge2" [hidden]="!name.num1" style="float: right; position: absolute; margin-top: -15px; margin-left: 19px;"> {{ name.num1 }} </span> {{ name.name }}
  716 + </button>
716 <hr> 717 <hr>
717 <div *ngIf="showSecret1"> 718 <div *ngIf="showSecret1">
718 <p style="text-align: left; font-size: 30px;">0 Tricket</p> 719 <p style="text-align: left; font-size: 30px;">0 Tricket</p>
@@ -737,7 +738,7 @@ @@ -737,7 +738,7 @@
737 <div class="number" style=" color: black; display: block; text-align: right; margin-top: -7px;"> 738 <div class="number" style=" color: black; display: block; text-align: right; margin-top: -7px;">
738 <span data-counter="counterup" data-value="">{{item.custgroupName}}</span> 739 <span data-counter="counterup" data-value="">{{item.custgroupName}}</span>
739 </div> 740 </div>
740 - <div class="desc" style=" color: black;">{{item.team}}</div> 741 + <div class="desc" style=" color: black;">{{item.team}} ({{item.department}})</div>
741 <br> 742 <br>
742 <!-- <div class="desc" style="text-align: left; text-align: bottom; color: black;">{{(item.COMMENT > 20)? | (item.COMMENT | slice:0:20) + '....':(item.COMMENT)}}</div> --> 743 <!-- <div class="desc" style="text-align: left; text-align: bottom; color: black;">{{(item.COMMENT > 20)? | (item.COMMENT | slice:0:20) + '....':(item.COMMENT)}}</div> -->
743 </div> 744 </div>
@@ -797,7 +798,7 @@ @@ -797,7 +798,7 @@
797 <div class="number" style=" color: black; display: block; text-align: right; margin-top: -7px;"> 798 <div class="number" style=" color: black; display: block; text-align: right; margin-top: -7px;">
798 <span data-counter="counterup" data-value="">{{item.custgroupName}}</span> 799 <span data-counter="counterup" data-value="">{{item.custgroupName}}</span>
799 </div> 800 </div>
800 - <div class="desc" style=" color: black;">{{item.team}}</div> 801 + <div class="desc" style=" color: black;">{{item.team}} ({{item.department}})</div>
801 <br> 802 <br>
802 <!-- <div class="desc" style="text-align: left; text-align: bottom; color: black;">{{(item.COMMENT > 20)? | (item.COMMENT | slice:0:20) + '....':(item.COMMENT)}}</div> --> 803 <!-- <div class="desc" style="text-align: left; text-align: bottom; color: black;">{{(item.COMMENT > 20)? | (item.COMMENT | slice:0:20) + '....':(item.COMMENT)}}</div> -->
803 </div> 804 </div>
@@ -920,12 +921,11 @@ @@ -920,12 +921,11 @@
920 </div> 921 </div>
921 </div> 922 </div>
922 </div> 923 </div>
923 - <div class="panel tab-pane active" id="tab9"> 924 + <div class="panel tab-pane" id="tab9">
924 <div class="caption"> 925 <div class="caption">
925 <h1 class="icon-bubble font-green-sharp"> 926 <h1 class="icon-bubble font-green-sharp">
926 <span class="caption-subject font-green-sharp sbold font"> Active</span> 927 <span class="caption-subject font-green-sharp sbold font"> Active</span>
927 </h1> 928 </h1>
928 -  
929 <div class="input-group" style="float: right; margin-top: 11px;"> 929 <div class="input-group" style="float: right; margin-top: 11px;">
930 <div class="input-icon right"> 930 <div class="input-icon right">
931 <i class="icon-magnifier"> 931 <i class="icon-magnifier">
@@ -935,8 +935,8 @@ @@ -935,8 +935,8 @@
935 </div> 935 </div>
936 <br> 936 <br>
937 <br> 937 <br>
938 - <button type="button" class="btn btn-circle button " *ngFor="let name of ButtonValue" (click)="getButton9(name.valueN);getButton9Onhold(name.valueN);"  
939 - style="margin-left: 5px; margin-top: 10px;"><span class="badge2" style="float: right; position: absolute; margin-top: -15px; margin-left: 19px;"> {{ name.num }} </span> {{ name.name }} 938 + <button type="button" class="btn btn-circle button" *ngFor="let name of ButtonValue" (click)="getButton9(name.valueN);getButton9Onhold(name.valueN);"
  939 + style="margin-left: 5px; margin-top: 10px;"><span class="badge2" [hidden]="!name.num" style="float: right; position: absolute; margin-top: -15px; margin-left: 19px;"> {{ name.num }} </span> {{ name.name }}
940 </button> 940 </button>
941 <!-- <span class="badge"> {{resultNum7}} </span> --> 941 <!-- <span class="badge"> {{resultNum7}} </span> -->
942 <hr> 942 <hr>
@@ -966,7 +966,7 @@ @@ -966,7 +966,7 @@
966 <div class="number" style=" color: black; display: block; text-align: right; margin-top: -7px;"> 966 <div class="number" style=" color: black; display: block; text-align: right; margin-top: -7px;">
967 <span data-counter="counterup" data-value="">{{item.custgroupName}}</span> 967 <span data-counter="counterup" data-value="">{{item.custgroupName}}</span>
968 </div> 968 </div>
969 - <div class="desc" style=" color: black;">{{item.team}}</div> 969 + <div class="desc" style=" color: black;">{{item.team}} ({{item.department}})</div>
970 <br> 970 <br>
971 <!-- <div class="desc" style="text-align: left; text-align: bottom; color: black;">{{(item.COMMENT > 20)? | (item.COMMENT | slice:0:20) + '....':(item.COMMENT)}}</div> --> 971 <!-- <div class="desc" style="text-align: left; text-align: bottom; color: black;">{{(item.COMMENT > 20)? | (item.COMMENT | slice:0:20) + '....':(item.COMMENT)}}</div> -->
972 </div> 972 </div>
@@ -1028,7 +1028,7 @@ @@ -1028,7 +1028,7 @@
1028 <div class="number" style=" color: black; display: block; text-align: right; margin-top: -7px;"> 1028 <div class="number" style=" color: black; display: block; text-align: right; margin-top: -7px;">
1029 <span data-counter="counterup" data-value="">{{item.custgroupName}}</span> 1029 <span data-counter="counterup" data-value="">{{item.custgroupName}}</span>
1030 </div> 1030 </div>
1031 - <div class="desc" style=" color: black;">{{item.team}}</div> 1031 + <div class="desc" style=" color: black;">{{item.team}} ({{item.department}})</div>
1032 <br> 1032 <br>
1033 <!-- <div class="desc" style="text-align: left; text-align: bottom; color: black;">{{(item.COMMENT > 20)? | (item.COMMENT | slice:0:20) + '....':(item.COMMENT)}}</div> --> 1033 <!-- <div class="desc" style="text-align: left; text-align: bottom; color: black;">{{(item.COMMENT > 20)? | (item.COMMENT | slice:0:20) + '....':(item.COMMENT)}}</div> -->
1034 </div> 1034 </div>
src/app/dashboard/dashboard.component.ts
  Diff comments   View file @37ec6be
@@ -98,199 +98,233 @@ export class DashboardComponent implements OnInit { @@ -98,199 +98,233 @@ export class DashboardComponent implements OnInit {
98 id: 33, 98 id: 33,
99 name: 'All', 99 name: 'All',
100 valueN: '', 100 valueN: '',
101 - num : 0 101 + num : 0,
  102 + num1 : 0
102 }, 103 },
103 { 104 {
104 id: 1, 105 id: 1,
105 name: 'ACC', 106 name: 'ACC',
106 valueN: 'acc', 107 valueN: 'acc',
107 - num : 0 108 + num : 0,
  109 + num1 : 0
  110 +
108 }, 111 },
109 { 112 {
110 id: 2, 113 id: 2,
111 name: 'ADE', 114 name: 'ADE',
112 valueN: 'ade', 115 valueN: 'ade',
113 - num : 0 116 + num : 0,
  117 + num1 : 0
114 }, 118 },
115 { 119 {
116 id: 3, 120 id: 3,
117 name: 'ADM', 121 name: 'ADM',
118 valueN: 'adm', 122 valueN: 'adm',
119 - num : 0 123 + num : 0,
  124 + num1 : 0
120 }, 125 },
121 { 126 {
122 id: 4, 127 id: 4,
123 name: 'APD', 128 name: 'APD',
124 valueN: 'apd', 129 valueN: 'apd',
125 - num : 0 130 + num : 0,
  131 + num1 : 0
126 }, 132 },
127 { 133 {
128 id: 5, 134 id: 5,
129 name: 'BNW', 135 name: 'BNW',
130 valueN: 'bnw', 136 valueN: 'bnw',
131 - num : 0 137 + num : 0,
  138 + num1 : 0
132 }, 139 },
133 { 140 {
134 id: 6, 141 id: 6,
135 name: 'CRS', 142 name: 'CRS',
136 valueN: 'crs', 143 valueN: 'crs',
137 - num : 0 144 + num : 0,
  145 + num1 : 0
138 }, 146 },
139 { 147 {
140 id: 7, 148 id: 7,
141 name: 'CUS', 149 name: 'CUS',
142 valueN: 'cus', 150 valueN: 'cus',
143 - num : 0 151 + num : 0,
  152 + num1 : 0
144 }, 153 },
145 { 154 {
146 id: 8, 155 id: 8,
147 name: 'DVR', 156 name: 'DVR',
148 valueN: 'dvr', 157 valueN: 'dvr',
149 - num : 0 158 + num : 0,
  159 + num1 : 0
150 }, 160 },
151 { 161 {
152 id: 9, 162 id: 9,
153 name: 'ETC', 163 name: 'ETC',
154 valueN: 'etc', 164 valueN: 'etc',
155 - num : 0 165 + num : 0,
  166 + num1 : 0
156 }, 167 },
157 { 168 {
158 id: 10, 169 id: 10,
159 name: 'HWE', 170 name: 'HWE',
160 valueN: 'hwe', 171 valueN: 'hwe',
161 - num : 0 172 + num : 0,
  173 + num1 : 0
162 }, 174 },
163 { 175 {
164 id: 11, 176 id: 11,
165 name: 'ITS', 177 name: 'ITS',
166 valueN: 'its', 178 valueN: 'its',
167 - num : 0 179 + num : 0,
  180 + num1 : 0
168 }, 181 },
169 { 182 {
170 id: 12, 183 id: 12,
171 name: 'LWS', 184 name: 'LWS',
172 valueN: 'lws', 185 valueN: 'lws',
173 - num : 0 186 + num : 0,
  187 + num1 : 0
174 }, 188 },
175 { 189 {
176 id: 13, 190 id: 13,
177 name: 'NDS', 191 name: 'NDS',
178 valueN: 'nds', 192 valueN: 'nds',
179 - num : 0 193 + num : 0,
  194 + num1 : 0
180 }, 195 },
181 { 196 {
182 id: 14, 197 id: 14,
183 name: 'NED', 198 name: 'NED',
184 valueN: 'ned', 199 valueN: 'ned',
185 - num : 0 200 + num : 0,
  201 + num1 : 0
186 }, 202 },
187 { 203 {
188 id: 15, 204 id: 15,
189 name: 'NES', 205 name: 'NES',
190 valueN: 'nes', 206 valueN: 'nes',
191 - num : 0 207 + num : 0,
  208 + num1 : 0
192 }, 209 },
193 { 210 {
194 id: 16, 211 id: 16,
195 name: 'NET', 212 name: 'NET',
196 valueN: 'net', 213 valueN: 'net',
197 - num : 0 214 + num : 0,
  215 + num1 : 0
198 }, 216 },
199 { 217 {
200 id: 17, 218 id: 17,
201 name: 'NEW', 219 name: 'NEW',
202 valueN: 'new', 220 valueN: 'new',
203 - num : 0 221 + num : 0,
  222 + num1 : 0
204 }, 223 },
205 { 224 {
206 id: 18, 225 id: 18,
207 name: 'OSC', 226 name: 'OSC',
208 valueN: 'osc', 227 valueN: 'osc',
209 - num : 0 228 + num : 0,
  229 + num1 : 0
210 }, 230 },
211 { 231 {
212 id: 19, 232 id: 19,
213 name: 'PM', 233 name: 'PM',
214 valueN: 'pm ', 234 valueN: 'pm ',
215 - num : 0 235 + num : 0,
  236 + num1 : 0
216 }, 237 },
217 { 238 {
218 id: 20, 239 id: 20,
219 name: 'PRS', 240 name: 'PRS',
220 valueN: 'prs', 241 valueN: 'prs',
221 - num : 0 242 + num : 0,
  243 + num1 : 0
222 }, 244 },
223 { 245 {
224 id: 21, 246 id: 21,
225 name: 'RND', 247 name: 'RND',
226 valueN: 'rnd', 248 valueN: 'rnd',
227 - num : 0 249 + num : 0,
  250 + num1 : 0
228 }, 251 },
229 { 252 {
230 id: 22, 253 id: 22,
231 name: 'SDE', 254 name: 'SDE',
232 valueN: 'sde', 255 valueN: 'sde',
233 - num : 0 256 + num : 0,
  257 + num1 : 0
234 }, 258 },
235 { 259 {
236 id: 23, 260 id: 23,
237 name: 'SDN', 261 name: 'SDN',
238 valueN: 'sdn', 262 valueN: 'sdn',
239 - num : 0 263 + num : 0,
  264 + num1 : 0
240 }, 265 },
241 { 266 {
242 id: 24, 267 id: 24,
243 name: 'SET', 268 name: 'SET',
244 valueN: 'set', 269 valueN: 'set',
245 - num : 0 270 + num : 0,
  271 + num1 : 0
246 }, 272 },
247 { 273 {
248 id: 25, 274 id: 25,
249 name: 'SEV', 275 name: 'SEV',
250 valueN: 'sev', 276 valueN: 'sev',
251 - num : 0 277 + num : 0,
  278 + num1 : 0
252 }, 279 },
253 { 280 {
254 id: 26, 281 id: 26,
255 name: 'SID', 282 name: 'SID',
256 valueN: 'sid', 283 valueN: 'sid',
257 - num : 0 284 + num : 0,
  285 + num1 : 0
258 }, 286 },
259 { 287 {
260 id: 27, 288 id: 27,
261 name: 'SSH', 289 name: 'SSH',
262 valueN: 'ssh', 290 valueN: 'ssh',
263 - num : 0 291 + num : 0,
  292 + num1 : 0
264 }, 293 },
265 { 294 {
266 id: 28, 295 id: 28,
267 name: 'SUV', 296 name: 'SUV',
268 valueN: 'suv', 297 valueN: 'suv',
269 - num : 0 298 + num : 0,
  299 + num1 : 0
270 }, 300 },
271 { 301 {
272 id: 29, 302 id: 29,
273 name: 'SYS', 303 name: 'SYS',
274 valueN: 'sys', 304 valueN: 'sys',
275 - num : 0 305 + num : 0,
  306 + num1 : 0
276 }, 307 },
277 { 308 {
278 id: 30, 309 id: 30,
279 name: 'TST', 310 name: 'TST',
280 valueN: 'tst', 311 valueN: 'tst',
281 - num : 0 312 + num : 0,
  313 + num1 : 0
282 }, 314 },
283 { 315 {
284 id: 31, 316 id: 31,
285 name: 'UDI', 317 name: 'UDI',
286 valueN: 'udi', 318 valueN: 'udi',
287 - num : 0 319 + num : 0,
  320 + num1 : 0
288 }, 321 },
289 { 322 {
290 id: 32, 323 id: 32,
291 name: 'WEB', 324 name: 'WEB',
292 valueN: 'web', 325 valueN: 'web',
293 - num : 0 326 + num : 0,
  327 + num1 : 0
294 } 328 }
295 ]; 329 ];
296 330
@@ -301,9 +335,11 @@ export class DashboardComponent implements OnInit { @@ -301,9 +335,11 @@ export class DashboardComponent implements OnInit {
301 // summary:any = {}; 335 // summary:any = {};
302 // summary = {}; 336 // summary = {};
303 Type9: any = []; 337 Type9: any = [];
  338 + Type7: any = [];
304 NumType9: number = 0; 339 NumType9: number = 0;
305 ShowType: any = []; 340 ShowType: any = [];
306 sum: any = []; 341 sum: any = [];
  342 + sum1: any = [];
307 343
308 // onToggleDetails() { 344 // onToggleDetails() {
309 // // this.showSecret = !this.showSecret; 345 // // this.showSecret = !this.showSecret;
@@ -318,7 +354,7 @@ export class DashboardComponent implements OnInit { @@ -318,7 +354,7 @@ export class DashboardComponent implements OnInit {
318 try { 354 try {
319 const data = { 355 const data = {
320 // tslint:disable-next-line:max-line-length 356 // tslint:disable-next-line:max-line-length
321 - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100", 357 + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
322 "params": ["vtiger_crmentity"] 358 "params": ["vtiger_crmentity"]
323 }; 359 };
324 let response = await this._apiService.post('dynamic', data); 360 let response = await this._apiService.post('dynamic', data);
@@ -351,7 +387,7 @@ export class DashboardComponent implements OnInit { @@ -351,7 +387,7 @@ export class DashboardComponent implements OnInit {
351 try { 387 try {
352 const dataOnHold = { 388 const dataOnHold = {
353 // tslint:disable-next-line:max-line-length 389 // tslint:disable-next-line:max-line-length
354 - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'SET (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100", 390 + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'SET (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
355 "params": ["vtiger_crmentity"] 391 "params": ["vtiger_crmentity"]
356 }; 392 };
357 let response = await this._apiService.post('dynamic', dataOnHold); 393 let response = await this._apiService.post('dynamic', dataOnHold);
@@ -684,27 +720,79 @@ export class DashboardComponent implements OnInit { @@ -684,27 +720,79 @@ export class DashboardComponent implements OnInit {
684 try { 720 try {
685 const data7 = { 721 const data7 = {
686 // tslint:disable-next-line:max-line-length 722 // tslint:disable-next-line:max-line-length
687 - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) NOT IN('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ", 723 + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) NOT IN('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
688 "params": ["vtiger_crmentity"] 724 "params": ["vtiger_crmentity"]
689 }; 725 };
690 const response = await this._apiService.post('dynamic', data7); 726 const response = await this._apiService.post('dynamic', data7);
691 if (response !== null) { 727 if (response !== null) {
  728 + const t7 = [];
  729 + const obj = {
  730 + name: '',
  731 + value: 0
  732 + };
  733 + let flag = false;
692 this.resultData7 = response; 734 this.resultData7 = response;
693 this.resultData7.link = decodeURIComponent(decodeURIComponent(this.resultData7.link)); 735 this.resultData7.link = decodeURIComponent(decodeURIComponent(this.resultData7.link));
694 - console.log('link: ', this.resultData6.link); 736 + console.log('link: ', this.resultData7.link);
695 // tslint:disable-next-line:forin 737 // tslint:disable-next-line:forin
696 - for (const i in this.resultData7) {  
697 - this.resultData7[i].link = this._common.decodeURI(this.resultData7[i].link);  
698 - this.resultData7[i].birth_date = this._common.convertDate(this.resultData7[i].birth_date); 738 + this.resultData7 = this.resultData7.map(r => {
  739 + console.log(r);
  740 + // t7: r.type
  741 + r.link = this._common.decodeURI(r.link);
  742 + r.birth_date = this._common.convertDate(r.birth_date);
699 this.resultNum7 = this.resultData7.length; 743 this.resultNum7 = this.resultData7.length;
700 - this.Show7.push(this.resultData7[i]); 744 + this.Show7.push(r);
  745 + this.Type7.push(r.type);
  746 + t7.push(r.type);
  747 + r.t7 = t7;
  748 + return r;
  749 + });
  750 +
  751 + for (let i = 0; i < t7.length; i++) {
  752 + // tslint:disable-next-line:no-shadowed-variable
  753 + const obj = {
  754 + name: '',
  755 + value: 0
  756 + };
  757 + if (this.sum1.length <= 0) {
  758 + obj.name = t7[i].substring(0, 3).toLowerCase();
  759 + obj.value = 1;
  760 + this.sum1.push(obj);
  761 + } else {
  762 + for (let j = 0; j < this.sum1.length; j++) {
  763 + if (this.sum1[j].name === t7[i].substring(0, 3).toLowerCase()) {
  764 + this.sum1[j].value += 1;
  765 + flag = false;
  766 + break;
  767 + } else {
  768 + flag = true;
  769 + }
  770 + }
  771 + if (flag) {
  772 + obj.name = t7[i].substring(0, 3).toLowerCase();
  773 + obj.value = 1;
  774 + flag = false;
  775 + this.sum1.push(obj);
  776 + }
  777 + }
  778 + }
  779 + for (let k = 0; k < this.ButtonValue.length; k++) {
  780 + for (let o = 0; o < this.sum1.length; o++) {
  781 + if (this.ButtonValue[k].valueN === this.sum1[o].name) {
  782 + this.ButtonValue[k].num1 = this.sum1[o].value;
  783 + this.ButtonValue[0].num1 = this.resultNum7;
  784 + }
  785 + }
701 } 786 }
702 787
703 - // this.Show = Object.assign(this.resultData7); 788 + console.log('summ', this.ButtonValue);
  789 + console.log('summ', this.sum1);
704 790
705 } else { 791 } else {
706 this.resultData7 = []; 792 this.resultData7 = [];
707 } 793 }
  794 + // if(summary){
  795 + // }
708 } catch (error) { 796 } catch (error) {
709 // console.log(error); 797 // console.log(error);
710 } 798 }
@@ -718,8 +806,8 @@ export class DashboardComponent implements OnInit { @@ -718,8 +806,8 @@ export class DashboardComponent implements OnInit {
718 try { 806 try {
719 const dataOnHold7 = { 807 const dataOnHold7 = {
720 // tslint:disable-next-line:max-line-length 808 // tslint:disable-next-line:max-line-length
721 - 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',  
722 - 'params': ['vtiger_crmentity'] 809 + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
  810 + "params": ["vtiger_crmentity"]
723 }; 811 };
724 const response = await this._apiService.post('dynamic', dataOnHold7); 812 const response = await this._apiService.post('dynamic', dataOnHold7);
725 if (response !== null) { 813 if (response !== null) {
@@ -810,7 +898,7 @@ setInterval(async () =&gt; { @@ -810,7 +898,7 @@ setInterval(async () =&gt; {
810 try { 898 try {
811 const data9 = { 899 const data9 = {
812 // tslint:disable-next-line:max-line-length 900 // tslint:disable-next-line:max-line-length
813 - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) NOT IN('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid HAVING days2 > 2 ORDER BY vtiger_crmentity.modifiedtime ASC", 901 + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) NOT IN('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid HAVING days2 > 2 ORDER BY vtiger_crmentity.modifiedtime ASC",
814 "params": ["vtiger_crmentity"] 902 "params": ["vtiger_crmentity"]
815 }; 903 };
816 const response = await this._apiService.post('dynamic', data9); 904 const response = await this._apiService.post('dynamic', data9);
@@ -873,8 +961,7 @@ setInterval(async () =&gt; { @@ -873,8 +961,7 @@ setInterval(async () =&gt; {
873 this.ButtonValue[0].num = this.resultNum9; 961 this.ButtonValue[0].num = this.resultNum9;
874 } 962 }
875 } 963 }
876 -  
877 - } 964 + }
878 965
879 console.log('summ',this.ButtonValue); 966 console.log('summ',this.ButtonValue);
880 console.log('summ',this.sum); 967 console.log('summ',this.sum);
@@ -898,7 +985,7 @@ setInterval(async () =&gt; { @@ -898,7 +985,7 @@ setInterval(async () =&gt; {
898 try { 985 try {
899 const dataOnHold9 = { 986 const dataOnHold9 = {
900 // tslint:disable-next-line:max-line-length 987 // tslint:disable-next-line:max-line-length
901 - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ", 988 + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
902 "params": ["vtiger_crmentity"] 989 "params": ["vtiger_crmentity"]
903 }; 990 };
904 const response = await this._apiService.post('dynamic', dataOnHold9); 991 const response = await this._apiService.post('dynamic', dataOnHold9);
@@ -925,6 +1012,7 @@ setInterval(async () =&gt; { @@ -925,6 +1012,7 @@ setInterval(async () =&gt; {
925 1012
926 } 1013 }
927 1014
  1015 +//////// getbutton ////////
928 getButton1(valueN) { 1016 getButton1(valueN) {
929 // console.log(valueN); 1017 // console.log(valueN);
930 1018
@@ -1498,7 +1586,7 @@ setInterval(async () =&gt; { @@ -1498,7 +1586,7 @@ setInterval(async () =&gt; {
1498 try { 1586 try {
1499 const data = { 1587 const data = {
1500 // tslint:disable-next-line:max-line-length 1588 // tslint:disable-next-line:max-line-length
1501 - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100", 1589 + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
1502 "params": ["vtiger_crmentity"] 1590 "params": ["vtiger_crmentity"]
1503 }; 1591 };
1504 let response = await this._apiService.post('dynamic', data); 1592 let response = await this._apiService.post('dynamic', data);
@@ -1523,7 +1611,7 @@ setInterval(async () =&gt; { @@ -1523,7 +1611,7 @@ setInterval(async () =&gt; {
1523 try { 1611 try {
1524 const dataOnHold = { 1612 const dataOnHold = {
1525 // tslint:disable-next-line:max-line-length 1613 // tslint:disable-next-line:max-line-length
1526 - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'SET (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100", 1614 + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
1527 "params": ["vtiger_crmentity"] 1615 "params": ["vtiger_crmentity"]
1528 }; 1616 };
1529 let response = await this._apiService.post('dynamic', dataOnHold); 1617 let response = await this._apiService.post('dynamic', dataOnHold);
@@ -1810,7 +1898,7 @@ setInterval(async () =&gt; { @@ -1810,7 +1898,7 @@ setInterval(async () =&gt; {
1810 try { 1898 try {
1811 const data7 = { 1899 const data7 = {
1812 // tslint:disable-next-line:max-line-length 1900 // tslint:disable-next-line:max-line-length
1813 - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) NOT IN('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ", 1901 + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) NOT IN('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
1814 "params": ["vtiger_crmentity"] 1902 "params": ["vtiger_crmentity"]
1815 }; 1903 };
1816 const response = await this._apiService.post('dynamic', data7); 1904 const response = await this._apiService.post('dynamic', data7);
@@ -1836,8 +1924,8 @@ setInterval(async () =&gt; { @@ -1836,8 +1924,8 @@ setInterval(async () =&gt; {
1836 try { 1924 try {
1837 const dataOnHold7 = { 1925 const dataOnHold7 = {
1838 // tslint:disable-next-line:max-line-length 1926 // tslint:disable-next-line:max-line-length
1839 - 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',  
1840 - 'params': ['vtiger_crmentity'] 1927 + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
  1928 + "params": ["vtiger_crmentity"]
1841 }; 1929 };
1842 const response = await this._apiService.post('dynamic', dataOnHold7); 1930 const response = await this._apiService.post('dynamic', dataOnHold7);
1843 if (response !== null) { 1931 if (response !== null) {
@@ -1916,7 +2004,7 @@ setInterval(async () =&gt; { @@ -1916,7 +2004,7 @@ setInterval(async () =&gt; {
1916 try { 2004 try {
1917 const data9 = { 2005 const data9 = {
1918 // tslint:disable-next-line:max-line-length 2006 // tslint:disable-next-line:max-line-length
1919 - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) NOT IN('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid HAVING days2 > 2 ORDER BY vtiger_crmentity.modifiedtime ASC", 2007 + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) NOT IN('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid HAVING days2 > 2 ORDER BY vtiger_crmentity.modifiedtime ASC",
1920 "params": ["vtiger_crmentity"] 2008 "params": ["vtiger_crmentity"]
1921 }; 2009 };
1922 const response = await this._apiService.post('dynamic', data9); 2010 const response = await this._apiService.post('dynamic', data9);
@@ -1942,7 +2030,7 @@ setInterval(async () =&gt; { @@ -1942,7 +2030,7 @@ setInterval(async () =&gt; {
1942 try { 2030 try {
1943 const dataOnHold9 = { 2031 const dataOnHold9 = {
1944 // tslint:disable-next-line:max-line-length 2032 // tslint:disable-next-line:max-line-length
1945 - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ", 2033 + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
1946 "params": ["vtiger_crmentity"] 2034 "params": ["vtiger_crmentity"]
1947 }; 2035 };
1948 const response = await this._apiService.post('dynamic', dataOnHold9); 2036 const response = await this._apiService.post('dynamic', dataOnHold9);
src/app/dashboard/filter.pipe.ts
  Diff comments   View file @37ec6be
@@ -33,6 +33,9 @@ export class FilterPipe implements PipeTransform { @@ -33,6 +33,9 @@ export class FilterPipe implements PipeTransform {
33 if (item['type']) { 33 if (item['type']) {
34 st += item['type'].toLowerCase(); 34 st += item['type'].toLowerCase();
35 } 35 }
  36 + if (item['department']) {
  37 + st += item['department'].toLowerCase();
  38 + }
36 39
37 var string2 = filterString.toLowerCase(); 40 var string2 = filterString.toLowerCase();
38 if (st.indexOf(string2) > -1) { 41 if (st.indexOf(string2) > -1) {