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Commit 46c1d3fa3d3ae96cc34c2c1e450f29dfe0e3aeac

Authored by trainee
1 parent c117222c
Exists in master

style button

Showing 3 changed files with 390 additions and 377 deletions   Show diff stats
src/app/dashboard/dashboard.component.html
  Diff comments   View file @46c1d3f
... ... @@ -54,7 +54,7 @@
54 54 </div>
55 55 <br>
56 56 <br>
57   - <button type="button" class ="btn btn-default" *ngFor="let name of ButtonValue" (click)="getButton1(name.valueN)" style="margin-left: 5px; margin-top: 2px;">{{ name.name }}</button>
  57 + <button type="button" class ="btn btn-circle button " *ngFor="let name of ButtonValue" (click)="getButton1(name.valueN)" style="margin-left: 5px; margin-top: 3px;">{{ name.name }}</button>
58 58 <hr>
59 59 <br>
60 60 </div>
... ...
src/app/dashboard/dashboard.component.scss
  Diff comments   View file @46c1d3f
... ... @@ -60,4 +60,17 @@ btn.active {
60 60 position: absolute;
61 61 top: 4px;
62 62 right: 0px;
63   -}
64 63 \ No newline at end of file
  64 +}
  65 +.btn:focus {
  66 + color: white;
  67 + background: #32c5d2;
  68 + border-color: #32c5d2;
  69 +}
  70 +
  71 +.button {
  72 + background-color: white;
  73 + border-color: #32c5d2;
  74 + color: #32c5d2;
  75 + display: inline-block;
  76 + cursor: pointer;
  77 +}
... ...
src/app/dashboard/dashboard.component.ts
  Diff comments   View file @46c1d3f
... ... @@ -11,30 +11,30 @@ import { async } from &#39;rxjs/internal/scheduler/async&#39;;
11 11 })
12 12 export class DashboardComponent implements OnInit {
13 13  
14   - FilterSearch = '';
15   - FilterSearchOnHold = '';
16   - FilterSearchButton = '';
  14 + FilterSearch = '';
  15 + FilterSearchOnHold = '';
  16 + FilterSearchButton = '';
17 17  
18   -
19 18  
20 19  
21   -
22   - getColorDay(days){
  20 +
  21 +
  22 + getColorDay(days) {
23 23 console.log(days)
24 24  
25   - if(days >= 0 && days <= 7){
26   - return '#32c5d2';
27   - }
28   -
29   - if (days >= 8 && days <= 15){
30   - return '#f0c332';
31   - }
  25 + if (days >= 0 && days <= 7) {
  26 + return '#32c5d2';
  27 + }
32 28  
33   - if (days >= 16){
34   - return '#e7505a';
35   - }
  29 + if (days >= 8 && days <= 15) {
  30 + return '#f0c332';
36 31 }
37   -
  32 +
  33 + if (days >= 16) {
  34 + return '#e7505a';
  35 + }
  36 + }
  37 +
38 38 constructor(
39 39 private _apiService: ApiService,
40 40 private _common: CommonService,
... ... @@ -43,31 +43,31 @@ export class DashboardComponent implements OnInit {
43 43 ) { }
44 44  
45 45 resultData: any;
46   - resultNum:number = 0;
  46 + resultNum: number = 0;
47 47 resultDataOnHold: any;
48 48  
49 49 resultData2: any;
50   - resultNum2:number = 0;
  50 + resultNum2: number = 0;
51 51 resultDataOnHold2: any;
52 52  
53 53 resultData3: any;
54   - resultNum3:number = 0;
  54 + resultNum3: number = 0;
55 55 resultDataOnHold3: any;
56 56  
57 57 resultData4: any;
58   - resultNum4:number = 0;
  58 + resultNum4: number = 0;
59 59 resultDataOnHold4: any;
60 60  
61 61 resultData5: any;
62   - resultNum5:number = 0;
  62 + resultNum5: number = 0;
63 63 resultDataOnHold5: any;
64 64  
65 65 resultData6: any;
66   - resultNum6:number = 0;
  66 + resultNum6: number = 0;
67 67 resultDataOnHold6: any;
68 68  
69 69 resultData7: any;
70   - resultNum7:number = 0;
  70 + resultNum7: number = 0;
71 71 resultDataOnHold7: any;
72 72  
73 73 Show1: any = [];
... ... @@ -87,136 +87,136 @@ export class DashboardComponent implements OnInit {
87 87  
88 88 ButtonValue = [
89 89 {
90   - name : 'acc',
91   - valueN : 'acc'
  90 + name: 'ACC',
  91 + valueN: 'acc'
92 92 },
93 93 {
94   - name : 'ade',
95   - valueN : 'ade'
  94 + name: 'ADE',
  95 + valueN: 'ade'
96 96 },
97 97 {
98   - name : 'adm',
99   - valueN : 'adm'
  98 + name: 'ADM',
  99 + valueN: 'adm'
100 100 },
101 101 {
102   - name : 'apd',
103   - valueN : 'apd'
  102 + name: 'APD',
  103 + valueN: 'apd'
104 104 },
105 105 {
106   - name : 'bnw',
107   - valueN : 'bnw'
  106 + name: 'BNW',
  107 + valueN: 'bnw'
108 108 },
109 109 {
110   - name : 'crs',
111   - valueN : 'crs'
  110 + name: 'CRS',
  111 + valueN: 'crs'
112 112 },
113 113 {
114   - name : 'cus',
115   - valueN : 'cus'
  114 + name: 'CUS',
  115 + valueN: 'cus'
116 116 },
117 117 {
118   - name : 'dvr',
119   - valueN : 'dvr'
  118 + name: 'DVR',
  119 + valueN: 'dvr'
120 120 },
121 121 {
122   - name : 'etc',
123   - valueN : 'etc'
  122 + name: 'ETC',
  123 + valueN: 'etc'
124 124 },
125 125 {
126   - name : 'hwe',
127   - valueN : 'hwe'
  126 + name: 'HWE',
  127 + valueN: 'hwe'
128 128 },
129 129 {
130   - name : 'its',
131   - valueN : 'its'
  130 + name: 'ITS',
  131 + valueN: 'its'
132 132 },
133 133 {
134   - name : 'lws',
135   - valueN : 'lws'
  134 + name: 'LWS',
  135 + valueN: 'lws'
136 136 },
137 137 {
138   - name : 'nds',
139   - valueN : 'nds'
  138 + name: 'NDS',
  139 + valueN: 'nds'
140 140 },
141 141 {
142   - name : 'ned',
143   - valueN : 'ned'
  142 + name: 'NED',
  143 + valueN: 'ned'
144 144 },
145 145 {
146   - name : 'nes',
147   - valueN : 'nes'
  146 + name: 'NES',
  147 + valueN: 'nes'
148 148 },
149 149 {
150   - name : 'net',
151   - valueN : 'net'
  150 + name: 'NET',
  151 + valueN: 'net'
152 152 },
153 153 {
154   - name : 'new',
155   - valueN : 'new'
  154 + name: 'NEW',
  155 + valueN: 'new'
156 156 },
157 157 {
158   - name : 'osc',
159   - valueN : 'osc'
  158 + name: 'OSC',
  159 + valueN: 'osc'
160 160 },
161 161 {
162   - name : 'pm',
163   - valueN : 'pm'
  162 + name: 'PM',
  163 + valueN: 'pm'
164 164 },
165 165 {
166   - name : 'prs',
167   - valueN : 'prs'
  166 + name: 'PRS',
  167 + valueN: 'prs'
168 168 },
169 169 {
170   - name : 'rnd',
171   - valueN : 'rnd'
  170 + name: 'RND',
  171 + valueN: 'rnd'
172 172 },
173 173 {
174   - name : 'sde',
175   - valueN : 'sde'
  174 + name: 'SDE',
  175 + valueN: 'sde'
176 176 },
177 177 {
178   - name : 'sdn',
179   - valueN : 'sdn'
  178 + name: 'SDN',
  179 + valueN: 'sdn'
180 180 },
181 181 {
182   - name : 'set',
183   - valueN : 'set'
  182 + name: 'SET',
  183 + valueN: 'set'
184 184 },
185 185 {
186   - name : 'sev',
187   - valueN : 'sev'
  186 + name: 'SEV',
  187 + valueN: 'sev'
188 188 },
189 189 {
190   - name : 'sid',
191   - valueN : 'sid'
  190 + name: 'SID',
  191 + valueN: 'sid'
192 192 },
193 193 {
194   - name : 'ssh',
195   - valueN : 'ssh'
  194 + name: 'SSH',
  195 + valueN: 'ssh'
196 196 },
197 197 {
198   - name : 'suv',
199   - valueN : 'suv'
  198 + name: 'SUV',
  199 + valueN: 'suv'
200 200 },
201 201 {
202   - name : 'sys',
203   - valueN : 'sys'
  202 + name: 'SYS',
  203 + valueN: 'sys'
204 204 },
205 205 {
206   - name : 'tst',
207   - valueN : 'tst'
  206 + name: 'TST',
  207 + valueN: 'tst'
208 208 },
209 209 {
210   - name : 'udi',
211   - valueN : 'udi'
  210 + name: 'UDI',
  211 + valueN: 'udi'
212 212 },
213 213 {
214   - name : 'web',
215   - valueN : 'web'
  214 + name: 'WEB',
  215 + valueN: 'web'
216 216 },
217 217 {
218   - name : 'Refresh',
219   - valueN : ''
  218 + name: 'All',
  219 + valueN: ''
220 220 },
221 221 ];
222 222  
... ... @@ -242,7 +242,7 @@ export class DashboardComponent implements OnInit {
242 242 this.resultNum = this.resultData.length;
243 243 this.Show1.push(this.resultData[i]);
244 244 }
245   -
  245 +
246 246 } else {
247 247 this.resultData = [];
248 248 }
... ... @@ -250,7 +250,7 @@ export class DashboardComponent implements OnInit {
250 250 console.log(error);
251 251 }
252 252  
253   - setInterval(async() => {
  253 + setInterval(async () => {
254 254 await this.getData();
255 255 }, 600000);
256 256  
... ... @@ -280,14 +280,14 @@ export class DashboardComponent implements OnInit {
280 280 console.log(error);
281 281 }
282 282  
283   - setInterval(async() => {
  283 + setInterval(async () => {
284 284 await this.getDataOnHold();
285 285 }, 600000);
286 286  
287   -
  287 +
288 288  
289 289 //----------------------------2------------------------
290   - // Active
  290 + // Active
291 291 try {
292 292 const data2 = {
293 293 // tslint:disable-next-line:max-line-length
... ... @@ -313,7 +313,7 @@ export class DashboardComponent implements OnInit {
313 313 console.log(error);
314 314 }
315 315  
316   - setInterval(async() => {
  316 + setInterval(async () => {
317 317 await this.getData2();
318 318 }, 600000);
319 319  
... ... @@ -343,71 +343,71 @@ export class DashboardComponent implements OnInit {
343 343 console.log(error);
344 344 }
345 345  
346   - setInterval(async() => {
  346 + setInterval(async () => {
347 347 await this.getDataOnHold2();
348 348  
349 349 }, 600000);
350 350 //----------------------------3------------------------
351   - // Active
352   - try {
353   - const data3 = {
354   - // tslint:disable-next-line:max-line-length
355   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('SDE (Site Down บ่อย)','SDN (Site Down Reset แล้วใช้งานไม่ได้)') AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
  351 + // Active
  352 + try {
  353 + const data3 = {
  354 + // tslint:disable-next-line:max-line-length
  355 + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('SDE (Site Down บ่อย)','SDN (Site Down Reset แล้วใช้งานไม่ได้)') AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
356 356 "params": ["vtiger_crmentity"]
357   - };
358   - let response = await this._apiService.post('dynamic', data3);
359   - if (response !== null) {
360   - this.resultData3 = response;
361   - console.log(this.resultData3);
362   - this.resultData3.link = decodeURIComponent(decodeURIComponent(this.resultData3.link));
363   - console.log('link: ', this.resultData3.link);
364   - // tslint:disable-next-line:forin
365   - for (const i in this.resultData3) {
366   - this.resultData3[i].link = this._common.decodeURI(this.resultData3[i].link);
367   - this.resultData3[i].birth_date = this._common.convertDate(this.resultData3[i].birth_date);
368   - this.resultNum3 = this.resultData3.length;
369   - this.Show3.push(this.resultData3[i]);
370   - }
371   - } else {
372   - this.resultData3 = [];
  357 + };
  358 + let response = await this._apiService.post('dynamic', data3);
  359 + if (response !== null) {
  360 + this.resultData3 = response;
  361 + console.log(this.resultData3);
  362 + this.resultData3.link = decodeURIComponent(decodeURIComponent(this.resultData3.link));
  363 + console.log('link: ', this.resultData3.link);
  364 + // tslint:disable-next-line:forin
  365 + for (const i in this.resultData3) {
  366 + this.resultData3[i].link = this._common.decodeURI(this.resultData3[i].link);
  367 + this.resultData3[i].birth_date = this._common.convertDate(this.resultData3[i].birth_date);
  368 + this.resultNum3 = this.resultData3.length;
  369 + this.Show3.push(this.resultData3[i]);
373 370 }
374   - } catch (error) {
375   - console.log(error);
  371 + } else {
  372 + this.resultData3 = [];
376 373 }
377   -
378   - setInterval(async() => {
379   - await this.getData3();
380   - }, 600000);
381   -
382   -
383   - //OnHold
384   - try {
385   - const dataOnHold3 = {
386   - // tslint:disable-next-line:max-line-length
387   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('SDE (Site Down บ่อย)','SDN (Site Down Reset แล้วใช้งานไม่ได้)') AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
  374 + } catch (error) {
  375 + console.log(error);
  376 + }
  377 +
  378 + setInterval(async () => {
  379 + await this.getData3();
  380 + }, 600000);
  381 +
  382 +
  383 + //OnHold
  384 + try {
  385 + const dataOnHold3 = {
  386 + // tslint:disable-next-line:max-line-length
  387 + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('SDE (Site Down บ่อย)','SDN (Site Down Reset แล้วใช้งานไม่ได้)') AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
388 388 "params": ["vtiger_crmentity"]
389   - };
390   - let response = await this._apiService.post('dynamic', dataOnHold3);
391   - if (response !== null) {
392   - this.resultDataOnHold3 = response;
393   - this.resultDataOnHold3.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold3.link));
394   - console.log('link: ', this.resultDataOnHold3.link);
395   - // tslint:disable-next-line:forin
396   - for (const i in this.resultDataOnHold3) {
397   - this.resultDataOnHold3[i].link = this._common.decodeURI(this.resultDataOnHold3[i].link);
398   - this.resultDataOnHold3[i].birth_date = this._common.convertDate(this.resultDataOnHold3[i].birth_date);
399   - this.Show3Onhold.push(this.resultDataOnHold3[i]);
400   - }
401   - } else {
402   - this.resultDataOnHold3 = [];
  389 + };
  390 + let response = await this._apiService.post('dynamic', dataOnHold3);
  391 + if (response !== null) {
  392 + this.resultDataOnHold3 = response;
  393 + this.resultDataOnHold3.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold3.link));
  394 + console.log('link: ', this.resultDataOnHold3.link);
  395 + // tslint:disable-next-line:forin
  396 + for (const i in this.resultDataOnHold3) {
  397 + this.resultDataOnHold3[i].link = this._common.decodeURI(this.resultDataOnHold3[i].link);
  398 + this.resultDataOnHold3[i].birth_date = this._common.convertDate(this.resultDataOnHold3[i].birth_date);
  399 + this.Show3Onhold.push(this.resultDataOnHold3[i]);
403 400 }
404   - } catch (error) {
405   - console.log(error);
  401 + } else {
  402 + this.resultDataOnHold3 = [];
406 403 }
407   -
408   - setInterval(async() => {
409   - await this.getDataOnHold3();
410   - }, 600000);
  404 + } catch (error) {
  405 + console.log(error);
  406 + }
  407 +
  408 + setInterval(async () => {
  409 + await this.getDataOnHold3();
  410 + }, 600000);
411 411  
412 412 //----------------------------4------------------------
413 413 try {
... ... @@ -435,7 +435,7 @@ export class DashboardComponent implements OnInit {
435 435 console.log(error);
436 436 }
437 437  
438   - setInterval(async() => {
  438 + setInterval(async () => {
439 439 await this.getData4();
440 440 }, 600000);
441 441  
... ... @@ -465,7 +465,7 @@ export class DashboardComponent implements OnInit {
465 465 console.log(error);
466 466 }
467 467  
468   - setInterval(async() => {
  468 + setInterval(async () => {
469 469 await this.getDataOnHold4();
470 470  
471 471 }, 600000);
... ... @@ -495,7 +495,7 @@ export class DashboardComponent implements OnInit {
495 495 console.log(error);
496 496 }
497 497  
498   - setInterval(async() => {
  498 + setInterval(async () => {
499 499 await this.getData5();
500 500 }, 600000);
501 501  
... ... @@ -525,7 +525,7 @@ export class DashboardComponent implements OnInit {
525 525 console.log(error);
526 526 }
527 527  
528   - setInterval(async() => {
  528 + setInterval(async () => {
529 529 await this.getDataOnHold5();
530 530 }, 600000);
531 531 //----------------------------6------------------------
... ... @@ -554,7 +554,7 @@ export class DashboardComponent implements OnInit {
554 554 console.log(error);
555 555 }
556 556  
557   - setInterval(async() => {
  557 + setInterval(async () => {
558 558 await this.getData6();
559 559 }, 600000);
560 560  
... ... @@ -584,7 +584,7 @@ export class DashboardComponent implements OnInit {
584 584 console.log(error);
585 585 }
586 586  
587   - setInterval(async() => {
  587 + setInterval(async () => {
588 588 await this.getDataOnHold6();
589 589 }, 600000);
590 590  
... ... @@ -607,10 +607,10 @@ export class DashboardComponent implements OnInit {
607 607 this.resultNum7 = this.resultData7.length;
608 608 this.Show7.push(this.resultData7[i]);
609 609 }
610   -
  610 +
611 611 // this.Show = Object.assign(this.resultData7);
612   - console.log('hi',this.Show7)
613   -
  612 + console.log('hi', this.Show7)
  613 +
614 614 } else {
615 615 this.resultData7 = [];
616 616 }
... ... @@ -618,7 +618,7 @@ export class DashboardComponent implements OnInit {
618 618 console.log(error);
619 619 }
620 620  
621   - setInterval(async() => {
  621 + setInterval(async () => {
622 622 await this.getData7();
623 623 }, 600000);
624 624  
... ... @@ -648,12 +648,12 @@ export class DashboardComponent implements OnInit {
648 648 console.log(error);
649 649 }
650 650  
651   - setInterval(async() => {
  651 + setInterval(async () => {
652 652 await this.getDataOnHold7();
653 653 }, 600000);
654 654 }
655 655  
656   - getButton1(valueN){
  656 + getButton1(valueN) {
657 657 console.log(valueN);
658 658  
659 659 if (this.Show1.length === 0) {
... ... @@ -662,11 +662,11 @@ export class DashboardComponent implements OnInit {
662 662  
663 663 const resultArray = [];
664 664 for (const item of this.Show1) {
665   - console.log('item: ', item);
  665 + console.log('item: ', item);
666 666  
667   - var st = '';
  667 + var st = '';
668 668 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
669   - if(item['type']){
  669 + if (item['type']) {
670 670 st = item['type'].toLowerCase();
671 671 }
672 672  
... ... @@ -675,13 +675,13 @@ export class DashboardComponent implements OnInit {
675 675 console.log(st);
676 676 resultArray.push(item);
677 677 }
678   -
  678 +
679 679 }
680 680  
681 681 this.resultData = resultArray;
682 682 }
683   -/* buttondataOnhold1 */
684   - getButton1Onhold(valueN){
  683 + /* buttondataOnhold1 */
  684 + getButton1Onhold(valueN) {
685 685 console.log(valueN);
686 686  
687 687 if (this.Show1Onhold.length === 0) {
... ... @@ -690,11 +690,11 @@ export class DashboardComponent implements OnInit {
690 690  
691 691 const resultArray = [];
692 692 for (const item of this.Show1Onhold) {
693   - console.log('item: ', item);
  693 + console.log('item: ', item);
694 694  
695   - var st = '';
  695 + var st = '';
696 696 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
697   - if(item['type']){
  697 + if (item['type']) {
698 698 st = item['type'].toLowerCase();
699 699 }
700 700  
... ... @@ -703,13 +703,13 @@ export class DashboardComponent implements OnInit {
703 703 console.log(st);
704 704 resultArray.push(item);
705 705 }
706   -
  706 +
707 707 }
708 708  
709 709 this.resultDataOnHold = resultArray;
710 710 }
711 711  
712   - getButton2(valueN){
  712 + getButton2(valueN) {
713 713 console.log(valueN);
714 714  
715 715 if (this.Show2.length === 0) {
... ... @@ -718,11 +718,11 @@ export class DashboardComponent implements OnInit {
718 718  
719 719 const resultArray = [];
720 720 for (const item of this.Show2) {
721   - console.log('item: ', item);
  721 + console.log('item: ', item);
722 722  
723   - var st = '';
  723 + var st = '';
724 724 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
725   - if(item['type']){
  725 + if (item['type']) {
726 726 st = item['type'].toLowerCase();
727 727 }
728 728  
... ... @@ -731,14 +731,14 @@ export class DashboardComponent implements OnInit {
731 731 console.log(st);
732 732 resultArray.push(item);
733 733 }
734   -
  734 +
735 735 }
736 736  
737 737 this.resultData2 = resultArray;
738 738 }
739 739  
740 740 /* buttondataOnhold2 */
741   - getButton2Onhold(valueN){
  741 + getButton2Onhold(valueN) {
742 742 console.log(valueN);
743 743  
744 744 if (this.Show2Onhold.length === 0) {
... ... @@ -747,11 +747,11 @@ export class DashboardComponent implements OnInit {
747 747  
748 748 const resultArray = [];
749 749 for (const item of this.Show2Onhold) {
750   - console.log('item: ', item);
  750 + console.log('item: ', item);
751 751  
752   - var st = '';
  752 + var st = '';
753 753 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
754   - if(item['type']){
  754 + if (item['type']) {
755 755 st = item['type'].toLowerCase();
756 756 }
757 757  
... ... @@ -760,13 +760,13 @@ export class DashboardComponent implements OnInit {
760 760 console.log(st);
761 761 resultArray.push(item);
762 762 }
763   -
  763 +
764 764 }
765 765  
766 766 this.resultDataOnHold2 = resultArray;
767 767 }
768 768  
769   - getButton3(valueN){
  769 + getButton3(valueN) {
770 770 console.log(valueN);
771 771  
772 772 if (this.Show3.length === 0) {
... ... @@ -775,11 +775,11 @@ export class DashboardComponent implements OnInit {
775 775  
776 776 const resultArray = [];
777 777 for (const item of this.Show3) {
778   - console.log('item: ', item);
  778 + console.log('item: ', item);
779 779  
780   - var st = '';
  780 + var st = '';
781 781 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
782   - if(item['type']){
  782 + if (item['type']) {
783 783 st = item['type'].toLowerCase();
784 784 }
785 785  
... ... @@ -788,14 +788,14 @@ export class DashboardComponent implements OnInit {
788 788 console.log(st);
789 789 resultArray.push(item);
790 790 }
791   -
  791 +
792 792 }
793 793  
794 794 this.resultData3 = resultArray;
795 795 }
796 796  
797 797 /* buttondataOnhold3 */
798   - getButton3Onhold(valueN){
  798 + getButton3Onhold(valueN) {
799 799 console.log(valueN);
800 800  
801 801 if (this.Show3Onhold.length === 0) {
... ... @@ -804,11 +804,11 @@ export class DashboardComponent implements OnInit {
804 804  
805 805 const resultArray = [];
806 806 for (const item of this.Show3Onhold) {
807   - console.log('item: ', item);
  807 + console.log('item: ', item);
808 808  
809   - var st = '';
  809 + var st = '';
810 810 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
811   - if(item['type']){
  811 + if (item['type']) {
812 812 st = item['type'].toLowerCase();
813 813 }
814 814  
... ... @@ -817,13 +817,13 @@ export class DashboardComponent implements OnInit {
817 817 console.log(st);
818 818 resultArray.push(item);
819 819 }
820   -
  820 +
821 821 }
822 822  
823 823 this.resultDataOnHold3 = resultArray;
824 824 }
825 825  
826   - getButton4(valueN){
  826 + getButton4(valueN) {
827 827 console.log(valueN);
828 828  
829 829 if (this.Show4.length === 0) {
... ... @@ -832,11 +832,11 @@ export class DashboardComponent implements OnInit {
832 832  
833 833 const resultArray = [];
834 834 for (const item of this.Show4) {
835   - console.log('item: ', item);
  835 + console.log('item: ', item);
836 836  
837   - var st = '';
  837 + var st = '';
838 838 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
839   - if(item['type']){
  839 + if (item['type']) {
840 840 st = item['type'].toLowerCase();
841 841 }
842 842  
... ... @@ -845,14 +845,14 @@ export class DashboardComponent implements OnInit {
845 845 console.log(st);
846 846 resultArray.push(item);
847 847 }
848   -
  848 +
849 849 }
850 850  
851 851 this.resultData4 = resultArray;
852 852 }
853 853  
854 854 /* buttondataOnhold4 */
855   - getButton4Onhold(valueN){
  855 + getButton4Onhold(valueN) {
856 856 console.log(valueN);
857 857  
858 858 if (this.Show4Onhold.length === 0) {
... ... @@ -861,11 +861,11 @@ export class DashboardComponent implements OnInit {
861 861  
862 862 const resultArray = [];
863 863 for (const item of this.Show4Onhold) {
864   - console.log('item: ', item);
  864 + console.log('item: ', item);
865 865  
866   - var st = '';
  866 + var st = '';
867 867 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
868   - if(item['type']){
  868 + if (item['type']) {
869 869 st = item['type'].toLowerCase();
870 870 }
871 871  
... ... @@ -874,13 +874,13 @@ export class DashboardComponent implements OnInit {
874 874 console.log(st);
875 875 resultArray.push(item);
876 876 }
877   -
  877 +
878 878 }
879 879  
880 880 this.resultDataOnHold4 = resultArray;
881 881 }
882 882  
883   - getButton5(valueN){
  883 + getButton5(valueN) {
884 884 console.log(valueN);
885 885  
886 886 if (this.Show5.length === 0) {
... ... @@ -889,11 +889,11 @@ export class DashboardComponent implements OnInit {
889 889  
890 890 const resultArray = [];
891 891 for (const item of this.Show5) {
892   - console.log('item: ', item);
  892 + console.log('item: ', item);
893 893  
894   - var st = '';
  894 + var st = '';
895 895 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
896   - if(item['type']){
  896 + if (item['type']) {
897 897 st = item['type'].toLowerCase();
898 898 }
899 899  
... ... @@ -902,14 +902,14 @@ export class DashboardComponent implements OnInit {
902 902 console.log(st);
903 903 resultArray.push(item);
904 904 }
905   -
  905 +
906 906 }
907 907  
908 908 this.resultData5 = resultArray;
909 909 }
910 910  
911 911 /* buttondataOnhold1 */
912   - getButton5Onhold(valueN){
  912 + getButton5Onhold(valueN) {
913 913 console.log(valueN);
914 914  
915 915 if (this.Show5Onhold.length === 0) {
... ... @@ -918,11 +918,11 @@ export class DashboardComponent implements OnInit {
918 918  
919 919 const resultArray = [];
920 920 for (const item of this.Show5Onhold) {
921   - console.log('item: ', item);
  921 + console.log('item: ', item);
922 922  
923   - var st = '';
  923 + var st = '';
924 924 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
925   - if(item['type']){
  925 + if (item['type']) {
926 926 st = item['type'].toLowerCase();
927 927 }
928 928  
... ... @@ -931,13 +931,13 @@ export class DashboardComponent implements OnInit {
931 931 console.log(st);
932 932 resultArray.push(item);
933 933 }
934   -
  934 +
935 935 }
936 936  
937 937 this.resultDataOnHold5 = resultArray;
938 938 }
939 939  
940   - getButton6(valueN){
  940 + getButton6(valueN) {
941 941 console.log(valueN);
942 942  
943 943 if (this.Show6.length === 0) {
... ... @@ -946,11 +946,11 @@ export class DashboardComponent implements OnInit {
946 946  
947 947 const resultArray = [];
948 948 for (const item of this.Show6) {
949   - console.log('item: ', item);
  949 + console.log('item: ', item);
950 950  
951   - var st = '';
  951 + var st = '';
952 952 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
953   - if(item['type']){
  953 + if (item['type']) {
954 954 st = item['type'].toLowerCase();
955 955 }
956 956  
... ... @@ -959,14 +959,14 @@ export class DashboardComponent implements OnInit {
959 959 console.log(st);
960 960 resultArray.push(item);
961 961 }
962   -
  962 +
963 963 }
964 964  
965 965 this.resultData6 = resultArray;
966 966 }
967 967  
968 968 /* buttondataOnhold6 */
969   - getButton6Onhold(valueN){
  969 + getButton6Onhold(valueN) {
970 970 console.log(valueN);
971 971  
972 972 if (this.Show6Onhold.length === 0) {
... ... @@ -975,11 +975,11 @@ export class DashboardComponent implements OnInit {
975 975  
976 976 const resultArray = [];
977 977 for (const item of this.Show6Onhold) {
978   - console.log('item: ', item);
  978 + console.log('item: ', item);
979 979  
980   - var st = '';
  980 + var st = '';
981 981 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
982   - if(item['type']){
  982 + if (item['type']) {
983 983 st = item['type'].toLowerCase();
984 984 }
985 985  
... ... @@ -988,13 +988,13 @@ export class DashboardComponent implements OnInit {
988 988 console.log(st);
989 989 resultArray.push(item);
990 990 }
991   -
  991 +
992 992 }
993 993  
994 994 this.resultDataOnHold6 = resultArray;
995 995 }
996 996  
997   - getButton7(valueN){
  997 + getButton7(valueN) {
998 998 console.log(valueN);
999 999  
1000 1000 if (this.Show7.length === 0) {
... ... @@ -1003,11 +1003,11 @@ export class DashboardComponent implements OnInit {
1003 1003  
1004 1004 const resultArray = [];
1005 1005 for (const item of this.Show7) {
1006   - console.log('item: ', item);
  1006 + console.log('item: ', item);
1007 1007  
1008   - var st = '';
  1008 + var st = '';
1009 1009 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
1010   - if(item['type']){
  1010 + if (item['type']) {
1011 1011 st = item['type'].toLowerCase();
1012 1012 }
1013 1013  
... ... @@ -1016,14 +1016,14 @@ export class DashboardComponent implements OnInit {
1016 1016 console.log(st);
1017 1017 resultArray.push(item);
1018 1018 }
1019   -
  1019 +
1020 1020 }
1021 1021  
1022 1022 this.resultData7 = resultArray;
1023 1023 }
1024 1024  
1025 1025 /* buttondataOnhold7 */
1026   - getButton7Onhold(valueN){
  1026 + getButton7Onhold(valueN) {
1027 1027 console.log(valueN);
1028 1028  
1029 1029 if (this.Show7Onhold.length === 0) {
... ... @@ -1032,11 +1032,11 @@ export class DashboardComponent implements OnInit {
1032 1032  
1033 1033 const resultArray = [];
1034 1034 for (const item of this.Show7Onhold) {
1035   - console.log('item: ', item);
  1035 + console.log('item: ', item);
1036 1036  
1037   - var st = '';
  1037 + var st = '';
1038 1038 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
1039   - if(item['type']){
  1039 + if (item['type']) {
1040 1040 st = item['type'].toLowerCase();
1041 1041 }
1042 1042  
... ... @@ -1045,7 +1045,7 @@ export class DashboardComponent implements OnInit {
1045 1045 console.log(st);
1046 1046 resultArray.push(item);
1047 1047 }
1048   -
  1048 +
1049 1049 }
1050 1050  
1051 1051 this.resultDataOnHold7 = resultArray;
... ... @@ -1054,7 +1054,7 @@ export class DashboardComponent implements OnInit {
1054 1054 /////////////Get data come to use//////////////////////
1055 1055  
1056 1056  
1057   - //----------------------------1------------------------
  1057 + //----------------------------1------------------------
1058 1058 // Active
1059 1059 async getData() {
1060 1060 try {
... ... @@ -1081,7 +1081,7 @@ export class DashboardComponent implements OnInit {
1081 1081 }
1082 1082 }
1083 1083 //On Hold
1084   - async getDataOnHold() {
  1084 + async getDataOnHold() {
1085 1085 try {
1086 1086 const dataOnHold = {
1087 1087 // tslint:disable-next-line:max-line-length
... ... @@ -1105,10 +1105,10 @@ export class DashboardComponent implements OnInit {
1105 1105 console.log(error);
1106 1106 }
1107 1107 }
1108   -
  1108 +
1109 1109 //----------------------------2------------------------
1110   - // Active
1111   - async getData2() {
  1110 + // Active
  1111 + async getData2() {
1112 1112 try {
1113 1113 const data2 = {
1114 1114 // tslint:disable-next-line:max-line-length
... ... @@ -1158,61 +1158,61 @@ export class DashboardComponent implements OnInit {
1158 1158 }
1159 1159 }
1160 1160 //----------------------------3------------------------
1161   - // Active
1162   - async getData3() {
1163   - try {
1164   - const data3 = {
1165   - // tslint:disable-next-line:max-line-length
1166   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('SDE (Site Down บ่อย)','SDN (Site Down Reset แล้วใช้งานไม่ได้)') AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
  1161 + // Active
  1162 + async getData3() {
  1163 + try {
  1164 + const data3 = {
  1165 + // tslint:disable-next-line:max-line-length
  1166 + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('SDE (Site Down บ่อย)','SDN (Site Down Reset แล้วใช้งานไม่ได้)') AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
1167 1167 "params": ["vtiger_crmentity"]
1168   - };
1169   - let response = await this._apiService.post('dynamic', data3);
1170   - if (response !== null) {
1171   - this.resultData3 = response;
1172   - this.resultData3.link = decodeURIComponent(decodeURIComponent(this.resultData3.link));
1173   - console.log('link: ', this.resultData3.link);
1174   - // tslint:disable-next-line:forin
1175   - for (const i in this.resultData3) {
1176   - this.resultData3[i].link = this._common.decodeURI(this.resultData3[i].link);
1177   - this.resultData3[i].birth_date = this._common.convertDate(this.resultData3[i].birth_date);
1178   - }
1179   - } else {
1180   - this.resultData3 = [];
  1168 + };
  1169 + let response = await this._apiService.post('dynamic', data3);
  1170 + if (response !== null) {
  1171 + this.resultData3 = response;
  1172 + this.resultData3.link = decodeURIComponent(decodeURIComponent(this.resultData3.link));
  1173 + console.log('link: ', this.resultData3.link);
  1174 + // tslint:disable-next-line:forin
  1175 + for (const i in this.resultData3) {
  1176 + this.resultData3[i].link = this._common.decodeURI(this.resultData3[i].link);
  1177 + this.resultData3[i].birth_date = this._common.convertDate(this.resultData3[i].birth_date);
1181 1178 }
1182   - } catch (error) {
1183   - console.log(error);
  1179 + } else {
  1180 + this.resultData3 = [];
1184 1181 }
  1182 + } catch (error) {
  1183 + console.log(error);
1185 1184 }
  1185 + }
1186 1186  
1187   - //On Hold
1188   - async getDataOnHold3() {
1189   - try {
1190   - const dataOnHold3 = {
1191   - // tslint:disable-next-line:max-line-length
1192   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('SDE (Site Down บ่อย)','SDN (Site Down Reset แล้วใช้งานไม่ได้)') AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
  1187 + //On Hold
  1188 + async getDataOnHold3() {
  1189 + try {
  1190 + const dataOnHold3 = {
  1191 + // tslint:disable-next-line:max-line-length
  1192 + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('SDE (Site Down บ่อย)','SDN (Site Down Reset แล้วใช้งานไม่ได้)') AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
1193 1193 "params": ["vtiger_crmentity"]
1194   - };
1195   - let response = await this._apiService.post('dynamic', dataOnHold3);
1196   - if (response !== null) {
1197   - this.resultDataOnHold3 = response;
1198   - this.resultDataOnHold3.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold3.link));
1199   - console.log('link: ', this.resultDataOnHold3.link);
1200   - // tslint:disable-next-line:forin
1201   - for (const i in this.resultDataOnHold) {
1202   - this.resultDataOnHold3[i].link = this._common.decodeURI(this.resultDataOnHold3[i].link);
1203   - this.resultDataOnHold3[i].birth_date = this._common.convertDate(this.resultDataOnHold3[i].birth_date);
1204   - }
1205   - } else {
1206   - this.resultDataOnHold3 = [];
  1194 + };
  1195 + let response = await this._apiService.post('dynamic', dataOnHold3);
  1196 + if (response !== null) {
  1197 + this.resultDataOnHold3 = response;
  1198 + this.resultDataOnHold3.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold3.link));
  1199 + console.log('link: ', this.resultDataOnHold3.link);
  1200 + // tslint:disable-next-line:forin
  1201 + for (const i in this.resultDataOnHold) {
  1202 + this.resultDataOnHold3[i].link = this._common.decodeURI(this.resultDataOnHold3[i].link);
  1203 + this.resultDataOnHold3[i].birth_date = this._common.convertDate(this.resultDataOnHold3[i].birth_date);
1207 1204 }
1208   - } catch (error) {
1209   - console.log(error);
  1205 + } else {
  1206 + this.resultDataOnHold3 = [];
1210 1207 }
  1208 + } catch (error) {
  1209 + console.log(error);
1211 1210 }
  1211 + }
1212 1212  
1213 1213 //----------------------------4------------------------
1214   - // Active
1215   - async getData4() {
  1214 + // Active
  1215 + async getData4() {
1216 1216 try {
1217 1217 const data4 = {
1218 1218 // tslint:disable-next-line:max-line-length
... ... @@ -1262,8 +1262,8 @@ export class DashboardComponent implements OnInit {
1262 1262 }
1263 1263 }
1264 1264 //----------------------------5------------------------
1265   - // Active
1266   - async getData5() {
  1265 + // Active
  1266 + async getData5() {
1267 1267 try {
1268 1268 const data5 = {
1269 1269 // tslint:disable-next-line:max-line-length
... ... @@ -1312,110 +1312,110 @@ export class DashboardComponent implements OnInit {
1312 1312 console.log(error);
1313 1313 }
1314 1314 }
1315   -
  1315 +
1316 1316 //----------------------------6------------------------
1317   - // Active
1318   - async getData6() {
1319   - try {
1320   - const data6 = {
1321   - // tslint:disable-next-line:max-line-length
1322   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'CUS (ตรวจสอบเครื่องลูกค้า)' AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
1323   - "params": ["vtiger_crmentity"]
1324   - };
1325   - let response = await this._apiService.post('dynamic', data6);
1326   - if (response !== null) {
1327   - this.resultData6 = response;
1328   - this.resultData6.link = decodeURIComponent(decodeURIComponent(this.resultData6.link));
1329   - console.log('link: ', this.resultData6.link);
1330   - // tslint:disable-next-line:forin
1331   - for (const i in this.resultData6) {
1332   - this.resultData6[i].link = this._common.decodeURI(this.resultData6[i].link);
1333   - this.resultData6[i].birth_date = this._common.convertDate(this.resultData6[i].birth_date);
  1317 + // Active
  1318 + async getData6() {
  1319 + try {
  1320 + const data6 = {
  1321 + // tslint:disable-next-line:max-line-length
  1322 + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'CUS (ตรวจสอบเครื่องลูกค้า)' AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
  1323 + "params": ["vtiger_crmentity"]
  1324 + };
  1325 + let response = await this._apiService.post('dynamic', data6);
  1326 + if (response !== null) {
  1327 + this.resultData6 = response;
  1328 + this.resultData6.link = decodeURIComponent(decodeURIComponent(this.resultData6.link));
  1329 + console.log('link: ', this.resultData6.link);
  1330 + // tslint:disable-next-line:forin
  1331 + for (const i in this.resultData6) {
  1332 + this.resultData6[i].link = this._common.decodeURI(this.resultData6[i].link);
  1333 + this.resultData6[i].birth_date = this._common.convertDate(this.resultData6[i].birth_date);
  1334 + }
  1335 + } else {
  1336 + this.resultData6 = [];
1334 1337 }
1335   - } else {
1336   - this.resultData6 = [];
  1338 + } catch (error) {
  1339 + console.log(error);
1337 1340 }
1338   - } catch (error) {
1339   - console.log(error);
1340 1341 }
1341   -}
1342   -//On Hold
1343   -async getDataOnHold6() {
1344   - try {
1345   - const dataOnHold6 = {
1346   - // tslint:disable-next-line:max-line-length
1347   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'CUS (ตรวจสอบเครื่องลูกค้า)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
  1342 + //On Hold
  1343 + async getDataOnHold6() {
  1344 + try {
  1345 + const dataOnHold6 = {
  1346 + // tslint:disable-next-line:max-line-length
  1347 + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'CUS (ตรวจสอบเครื่องลูกค้า)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
1348 1348 "params": ["vtiger_crmentity"]
1349   - };
1350   - let response = await this._apiService.post('dynamic', dataOnHold6);
1351   - if (response !== null) {
1352   - this.resultDataOnHold6 = response;
1353   - this.resultDataOnHold6.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold6.link));
1354   - console.log('link: ', this.resultDataOnHold6.link);
1355   - // tslint:disable-next-line:forin
1356   - for (const i in this.resultDataOnHold6) {
1357   - this.resultDataOnHold6[i].link = this._common.decodeURI(this.resultDataOnHold6[i].link);
1358   - this.resultDataOnHold6[i].birth_date = this._common.convertDate(this.resultDataOnHold6[i].birth_date);
  1349 + };
  1350 + let response = await this._apiService.post('dynamic', dataOnHold6);
  1351 + if (response !== null) {
  1352 + this.resultDataOnHold6 = response;
  1353 + this.resultDataOnHold6.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold6.link));
  1354 + console.log('link: ', this.resultDataOnHold6.link);
  1355 + // tslint:disable-next-line:forin
  1356 + for (const i in this.resultDataOnHold6) {
  1357 + this.resultDataOnHold6[i].link = this._common.decodeURI(this.resultDataOnHold6[i].link);
  1358 + this.resultDataOnHold6[i].birth_date = this._common.convertDate(this.resultDataOnHold6[i].birth_date);
  1359 + }
  1360 + } else {
  1361 + this.resultDataOnHold6 = [];
1359 1362 }
1360   - } else {
1361   - this.resultDataOnHold6 = [];
  1363 + } catch (error) {
  1364 + console.log(error);
1362 1365 }
1363   - } catch (error) {
1364   - console.log(error);
1365 1366 }
1366   -}
1367   -
1368   -// ----------------------------7------------------------
1369   - // Active
1370   - async getData7() {
1371   - try {
1372   - const data7 = {
1373   - // tslint:disable-next-line:max-line-length
1374   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) NOT IN('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
1375   - "params": ["vtiger_crmentity"]
1376   - };
1377   - const response = await this._apiService.post('dynamic', data7);
1378   - if (response !== null) {
1379   - this.resultData7 = response;
1380   - this.resultData7.link = decodeURIComponent(decodeURIComponent(this.resultData7.link));
1381   - console.log('link: ', this.resultData7.link);
1382   - // tslint:disable-next-line:forin
1383   - for (const i in this.resultData7) {
1384   - this.resultData7[i].link = this._common.decodeURI(this.resultData7[i].link);
1385   - this.resultData7[i].birth_date = this._common.convertDate(this.resultData7[i].birth_date);
1386   - this.Show7.push(this.resultData7[i]);
  1367 +
  1368 + // ----------------------------7------------------------
  1369 + // Active
  1370 + async getData7() {
  1371 + try {
  1372 + const data7 = {
  1373 + // tslint:disable-next-line:max-line-length
  1374 + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) NOT IN('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
  1375 + "params": ["vtiger_crmentity"]
  1376 + };
  1377 + const response = await this._apiService.post('dynamic', data7);
  1378 + if (response !== null) {
  1379 + this.resultData7 = response;
  1380 + this.resultData7.link = decodeURIComponent(decodeURIComponent(this.resultData7.link));
  1381 + console.log('link: ', this.resultData7.link);
  1382 + // tslint:disable-next-line:forin
  1383 + for (const i in this.resultData7) {
  1384 + this.resultData7[i].link = this._common.decodeURI(this.resultData7[i].link);
  1385 + this.resultData7[i].birth_date = this._common.convertDate(this.resultData7[i].birth_date);
  1386 + this.Show7.push(this.resultData7[i]);
  1387 + }
  1388 + } else {
  1389 + this.resultData7 = [];
1387 1390 }
1388   - } else {
1389   - this.resultData7 = [];
  1391 + } catch (error) {
  1392 + console.log(error);
1390 1393 }
1391   - } catch (error) {
1392   - console.log(error);
1393 1394 }
1394   -}
1395   -// On Hold
1396   -async getDataOnHold7() {
1397   - try {
1398   - const dataOnHold7 = {
1399   - // tslint:disable-next-line:max-line-length
1400   - 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
1401   - 'params': ['vtiger_crmentity']
1402   - };
1403   - const response = await this._apiService.post('dynamic', dataOnHold7);
1404   - if (response !== null) {
1405   - this.resultDataOnHold7 = response;
1406   - this.resultDataOnHold7.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold7.link));
1407   - console.log('link: ', this.resultDataOnHold7.link);
1408   - // tslint:disable-next-line:forin
1409   - for (const i in this.resultDataOnHold7) {
1410   - this.resultDataOnHold7[i].link = this._common.decodeURI(this.resultDataOnHold7[i].link);
1411   - this.resultDataOnHold7[i].birth_date = this._common.convertDate(this.resultDataOnHold7[i].birth_date);
  1395 + // On Hold
  1396 + async getDataOnHold7() {
  1397 + try {
  1398 + const dataOnHold7 = {
  1399 + // tslint:disable-next-line:max-line-length
  1400 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
  1401 + 'params': ['vtiger_crmentity']
  1402 + };
  1403 + const response = await this._apiService.post('dynamic', dataOnHold7);
  1404 + if (response !== null) {
  1405 + this.resultDataOnHold7 = response;
  1406 + this.resultDataOnHold7.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold7.link));
  1407 + console.log('link: ', this.resultDataOnHold7.link);
  1408 + // tslint:disable-next-line:forin
  1409 + for (const i in this.resultDataOnHold7) {
  1410 + this.resultDataOnHold7[i].link = this._common.decodeURI(this.resultDataOnHold7[i].link);
  1411 + this.resultDataOnHold7[i].birth_date = this._common.convertDate(this.resultDataOnHold7[i].birth_date);
  1412 + }
  1413 + } else {
  1414 + this.resultDataOnHold7 = [];
1412 1415 }
1413   - } else {
1414   - this.resultDataOnHold7 = [];
  1416 + } catch (error) {
  1417 + console.log(error);
1415 1418 }
1416   - } catch (error) {
1417   - console.log(error);
1418 1419 }
1419   -}
1420 1420  
1421 1421 }
1422 1422 \ No newline at end of file
... ...