Commit 46c1d3fa3d3ae96cc34c2c1e450f29dfe0e3aeac
1 parent
c117222c
Exists in
master
style button
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3 changed files
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390 additions
and
377 deletions
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src/app/dashboard/dashboard.component.html
@@ -54,7 +54,7 @@ | @@ -54,7 +54,7 @@ | ||
54 | </div> | 54 | </div> |
55 | <br> | 55 | <br> |
56 | <br> | 56 | <br> |
57 | - <button type="button" class ="btn btn-default" *ngFor="let name of ButtonValue" (click)="getButton1(name.valueN)" style="margin-left: 5px; margin-top: 2px;">{{ name.name }}</button> | 57 | + <button type="button" class ="btn btn-circle button " *ngFor="let name of ButtonValue" (click)="getButton1(name.valueN)" style="margin-left: 5px; margin-top: 3px;">{{ name.name }}</button> |
58 | <hr> | 58 | <hr> |
59 | <br> | 59 | <br> |
60 | </div> | 60 | </div> |
src/app/dashboard/dashboard.component.scss
@@ -60,4 +60,17 @@ btn.active { | @@ -60,4 +60,17 @@ btn.active { | ||
60 | position: absolute; | 60 | position: absolute; |
61 | top: 4px; | 61 | top: 4px; |
62 | right: 0px; | 62 | right: 0px; |
63 | -} | ||
64 | \ No newline at end of file | 63 | \ No newline at end of file |
64 | +} | ||
65 | +.btn:focus { | ||
66 | + color: white; | ||
67 | + background: #32c5d2; | ||
68 | + border-color: #32c5d2; | ||
69 | +} | ||
70 | + | ||
71 | +.button { | ||
72 | + background-color: white; | ||
73 | + border-color: #32c5d2; | ||
74 | + color: #32c5d2; | ||
75 | + display: inline-block; | ||
76 | + cursor: pointer; | ||
77 | +} |
src/app/dashboard/dashboard.component.ts
@@ -11,30 +11,30 @@ import { async } from 'rxjs/internal/scheduler/async'; | @@ -11,30 +11,30 @@ import { async } from 'rxjs/internal/scheduler/async'; | ||
11 | }) | 11 | }) |
12 | export class DashboardComponent implements OnInit { | 12 | export class DashboardComponent implements OnInit { |
13 | 13 | ||
14 | - FilterSearch = ''; | ||
15 | - FilterSearchOnHold = ''; | ||
16 | - FilterSearchButton = ''; | 14 | + FilterSearch = ''; |
15 | + FilterSearchOnHold = ''; | ||
16 | + FilterSearchButton = ''; | ||
17 | 17 | ||
18 | - | ||
19 | 18 | ||
20 | 19 | ||
21 | - | ||
22 | - getColorDay(days){ | 20 | + |
21 | + | ||
22 | + getColorDay(days) { | ||
23 | console.log(days) | 23 | console.log(days) |
24 | 24 | ||
25 | - if(days >= 0 && days <= 7){ | ||
26 | - return '#32c5d2'; | ||
27 | - } | ||
28 | - | ||
29 | - if (days >= 8 && days <= 15){ | ||
30 | - return '#f0c332'; | ||
31 | - } | 25 | + if (days >= 0 && days <= 7) { |
26 | + return '#32c5d2'; | ||
27 | + } | ||
32 | 28 | ||
33 | - if (days >= 16){ | ||
34 | - return '#e7505a'; | ||
35 | - } | 29 | + if (days >= 8 && days <= 15) { |
30 | + return '#f0c332'; | ||
36 | } | 31 | } |
37 | - | 32 | + |
33 | + if (days >= 16) { | ||
34 | + return '#e7505a'; | ||
35 | + } | ||
36 | + } | ||
37 | + | ||
38 | constructor( | 38 | constructor( |
39 | private _apiService: ApiService, | 39 | private _apiService: ApiService, |
40 | private _common: CommonService, | 40 | private _common: CommonService, |
@@ -43,31 +43,31 @@ export class DashboardComponent implements OnInit { | @@ -43,31 +43,31 @@ export class DashboardComponent implements OnInit { | ||
43 | ) { } | 43 | ) { } |
44 | 44 | ||
45 | resultData: any; | 45 | resultData: any; |
46 | - resultNum:number = 0; | 46 | + resultNum: number = 0; |
47 | resultDataOnHold: any; | 47 | resultDataOnHold: any; |
48 | 48 | ||
49 | resultData2: any; | 49 | resultData2: any; |
50 | - resultNum2:number = 0; | 50 | + resultNum2: number = 0; |
51 | resultDataOnHold2: any; | 51 | resultDataOnHold2: any; |
52 | 52 | ||
53 | resultData3: any; | 53 | resultData3: any; |
54 | - resultNum3:number = 0; | 54 | + resultNum3: number = 0; |
55 | resultDataOnHold3: any; | 55 | resultDataOnHold3: any; |
56 | 56 | ||
57 | resultData4: any; | 57 | resultData4: any; |
58 | - resultNum4:number = 0; | 58 | + resultNum4: number = 0; |
59 | resultDataOnHold4: any; | 59 | resultDataOnHold4: any; |
60 | 60 | ||
61 | resultData5: any; | 61 | resultData5: any; |
62 | - resultNum5:number = 0; | 62 | + resultNum5: number = 0; |
63 | resultDataOnHold5: any; | 63 | resultDataOnHold5: any; |
64 | 64 | ||
65 | resultData6: any; | 65 | resultData6: any; |
66 | - resultNum6:number = 0; | 66 | + resultNum6: number = 0; |
67 | resultDataOnHold6: any; | 67 | resultDataOnHold6: any; |
68 | 68 | ||
69 | resultData7: any; | 69 | resultData7: any; |
70 | - resultNum7:number = 0; | 70 | + resultNum7: number = 0; |
71 | resultDataOnHold7: any; | 71 | resultDataOnHold7: any; |
72 | 72 | ||
73 | Show1: any = []; | 73 | Show1: any = []; |
@@ -87,136 +87,136 @@ export class DashboardComponent implements OnInit { | @@ -87,136 +87,136 @@ export class DashboardComponent implements OnInit { | ||
87 | 87 | ||
88 | ButtonValue = [ | 88 | ButtonValue = [ |
89 | { | 89 | { |
90 | - name : 'acc', | ||
91 | - valueN : 'acc' | 90 | + name: 'ACC', |
91 | + valueN: 'acc' | ||
92 | }, | 92 | }, |
93 | { | 93 | { |
94 | - name : 'ade', | ||
95 | - valueN : 'ade' | 94 | + name: 'ADE', |
95 | + valueN: 'ade' | ||
96 | }, | 96 | }, |
97 | { | 97 | { |
98 | - name : 'adm', | ||
99 | - valueN : 'adm' | 98 | + name: 'ADM', |
99 | + valueN: 'adm' | ||
100 | }, | 100 | }, |
101 | { | 101 | { |
102 | - name : 'apd', | ||
103 | - valueN : 'apd' | 102 | + name: 'APD', |
103 | + valueN: 'apd' | ||
104 | }, | 104 | }, |
105 | { | 105 | { |
106 | - name : 'bnw', | ||
107 | - valueN : 'bnw' | 106 | + name: 'BNW', |
107 | + valueN: 'bnw' | ||
108 | }, | 108 | }, |
109 | { | 109 | { |
110 | - name : 'crs', | ||
111 | - valueN : 'crs' | 110 | + name: 'CRS', |
111 | + valueN: 'crs' | ||
112 | }, | 112 | }, |
113 | { | 113 | { |
114 | - name : 'cus', | ||
115 | - valueN : 'cus' | 114 | + name: 'CUS', |
115 | + valueN: 'cus' | ||
116 | }, | 116 | }, |
117 | { | 117 | { |
118 | - name : 'dvr', | ||
119 | - valueN : 'dvr' | 118 | + name: 'DVR', |
119 | + valueN: 'dvr' | ||
120 | }, | 120 | }, |
121 | { | 121 | { |
122 | - name : 'etc', | ||
123 | - valueN : 'etc' | 122 | + name: 'ETC', |
123 | + valueN: 'etc' | ||
124 | }, | 124 | }, |
125 | { | 125 | { |
126 | - name : 'hwe', | ||
127 | - valueN : 'hwe' | 126 | + name: 'HWE', |
127 | + valueN: 'hwe' | ||
128 | }, | 128 | }, |
129 | { | 129 | { |
130 | - name : 'its', | ||
131 | - valueN : 'its' | 130 | + name: 'ITS', |
131 | + valueN: 'its' | ||
132 | }, | 132 | }, |
133 | { | 133 | { |
134 | - name : 'lws', | ||
135 | - valueN : 'lws' | 134 | + name: 'LWS', |
135 | + valueN: 'lws' | ||
136 | }, | 136 | }, |
137 | { | 137 | { |
138 | - name : 'nds', | ||
139 | - valueN : 'nds' | 138 | + name: 'NDS', |
139 | + valueN: 'nds' | ||
140 | }, | 140 | }, |
141 | { | 141 | { |
142 | - name : 'ned', | ||
143 | - valueN : 'ned' | 142 | + name: 'NED', |
143 | + valueN: 'ned' | ||
144 | }, | 144 | }, |
145 | { | 145 | { |
146 | - name : 'nes', | ||
147 | - valueN : 'nes' | 146 | + name: 'NES', |
147 | + valueN: 'nes' | ||
148 | }, | 148 | }, |
149 | { | 149 | { |
150 | - name : 'net', | ||
151 | - valueN : 'net' | 150 | + name: 'NET', |
151 | + valueN: 'net' | ||
152 | }, | 152 | }, |
153 | { | 153 | { |
154 | - name : 'new', | ||
155 | - valueN : 'new' | 154 | + name: 'NEW', |
155 | + valueN: 'new' | ||
156 | }, | 156 | }, |
157 | { | 157 | { |
158 | - name : 'osc', | ||
159 | - valueN : 'osc' | 158 | + name: 'OSC', |
159 | + valueN: 'osc' | ||
160 | }, | 160 | }, |
161 | { | 161 | { |
162 | - name : 'pm', | ||
163 | - valueN : 'pm' | 162 | + name: 'PM', |
163 | + valueN: 'pm' | ||
164 | }, | 164 | }, |
165 | { | 165 | { |
166 | - name : 'prs', | ||
167 | - valueN : 'prs' | 166 | + name: 'PRS', |
167 | + valueN: 'prs' | ||
168 | }, | 168 | }, |
169 | { | 169 | { |
170 | - name : 'rnd', | ||
171 | - valueN : 'rnd' | 170 | + name: 'RND', |
171 | + valueN: 'rnd' | ||
172 | }, | 172 | }, |
173 | { | 173 | { |
174 | - name : 'sde', | ||
175 | - valueN : 'sde' | 174 | + name: 'SDE', |
175 | + valueN: 'sde' | ||
176 | }, | 176 | }, |
177 | { | 177 | { |
178 | - name : 'sdn', | ||
179 | - valueN : 'sdn' | 178 | + name: 'SDN', |
179 | + valueN: 'sdn' | ||
180 | }, | 180 | }, |
181 | { | 181 | { |
182 | - name : 'set', | ||
183 | - valueN : 'set' | 182 | + name: 'SET', |
183 | + valueN: 'set' | ||
184 | }, | 184 | }, |
185 | { | 185 | { |
186 | - name : 'sev', | ||
187 | - valueN : 'sev' | 186 | + name: 'SEV', |
187 | + valueN: 'sev' | ||
188 | }, | 188 | }, |
189 | { | 189 | { |
190 | - name : 'sid', | ||
191 | - valueN : 'sid' | 190 | + name: 'SID', |
191 | + valueN: 'sid' | ||
192 | }, | 192 | }, |
193 | { | 193 | { |
194 | - name : 'ssh', | ||
195 | - valueN : 'ssh' | 194 | + name: 'SSH', |
195 | + valueN: 'ssh' | ||
196 | }, | 196 | }, |
197 | { | 197 | { |
198 | - name : 'suv', | ||
199 | - valueN : 'suv' | 198 | + name: 'SUV', |
199 | + valueN: 'suv' | ||
200 | }, | 200 | }, |
201 | { | 201 | { |
202 | - name : 'sys', | ||
203 | - valueN : 'sys' | 202 | + name: 'SYS', |
203 | + valueN: 'sys' | ||
204 | }, | 204 | }, |
205 | { | 205 | { |
206 | - name : 'tst', | ||
207 | - valueN : 'tst' | 206 | + name: 'TST', |
207 | + valueN: 'tst' | ||
208 | }, | 208 | }, |
209 | { | 209 | { |
210 | - name : 'udi', | ||
211 | - valueN : 'udi' | 210 | + name: 'UDI', |
211 | + valueN: 'udi' | ||
212 | }, | 212 | }, |
213 | { | 213 | { |
214 | - name : 'web', | ||
215 | - valueN : 'web' | 214 | + name: 'WEB', |
215 | + valueN: 'web' | ||
216 | }, | 216 | }, |
217 | { | 217 | { |
218 | - name : 'Refresh', | ||
219 | - valueN : '' | 218 | + name: 'All', |
219 | + valueN: '' | ||
220 | }, | 220 | }, |
221 | ]; | 221 | ]; |
222 | 222 | ||
@@ -242,7 +242,7 @@ export class DashboardComponent implements OnInit { | @@ -242,7 +242,7 @@ export class DashboardComponent implements OnInit { | ||
242 | this.resultNum = this.resultData.length; | 242 | this.resultNum = this.resultData.length; |
243 | this.Show1.push(this.resultData[i]); | 243 | this.Show1.push(this.resultData[i]); |
244 | } | 244 | } |
245 | - | 245 | + |
246 | } else { | 246 | } else { |
247 | this.resultData = []; | 247 | this.resultData = []; |
248 | } | 248 | } |
@@ -250,7 +250,7 @@ export class DashboardComponent implements OnInit { | @@ -250,7 +250,7 @@ export class DashboardComponent implements OnInit { | ||
250 | console.log(error); | 250 | console.log(error); |
251 | } | 251 | } |
252 | 252 | ||
253 | - setInterval(async() => { | 253 | + setInterval(async () => { |
254 | await this.getData(); | 254 | await this.getData(); |
255 | }, 600000); | 255 | }, 600000); |
256 | 256 | ||
@@ -280,14 +280,14 @@ export class DashboardComponent implements OnInit { | @@ -280,14 +280,14 @@ export class DashboardComponent implements OnInit { | ||
280 | console.log(error); | 280 | console.log(error); |
281 | } | 281 | } |
282 | 282 | ||
283 | - setInterval(async() => { | 283 | + setInterval(async () => { |
284 | await this.getDataOnHold(); | 284 | await this.getDataOnHold(); |
285 | }, 600000); | 285 | }, 600000); |
286 | 286 | ||
287 | - | 287 | + |
288 | 288 | ||
289 | //----------------------------2------------------------ | 289 | //----------------------------2------------------------ |
290 | - // Active | 290 | + // Active |
291 | try { | 291 | try { |
292 | const data2 = { | 292 | const data2 = { |
293 | // tslint:disable-next-line:max-line-length | 293 | // tslint:disable-next-line:max-line-length |
@@ -313,7 +313,7 @@ export class DashboardComponent implements OnInit { | @@ -313,7 +313,7 @@ export class DashboardComponent implements OnInit { | ||
313 | console.log(error); | 313 | console.log(error); |
314 | } | 314 | } |
315 | 315 | ||
316 | - setInterval(async() => { | 316 | + setInterval(async () => { |
317 | await this.getData2(); | 317 | await this.getData2(); |
318 | }, 600000); | 318 | }, 600000); |
319 | 319 | ||
@@ -343,71 +343,71 @@ export class DashboardComponent implements OnInit { | @@ -343,71 +343,71 @@ export class DashboardComponent implements OnInit { | ||
343 | console.log(error); | 343 | console.log(error); |
344 | } | 344 | } |
345 | 345 | ||
346 | - setInterval(async() => { | 346 | + setInterval(async () => { |
347 | await this.getDataOnHold2(); | 347 | await this.getDataOnHold2(); |
348 | 348 | ||
349 | }, 600000); | 349 | }, 600000); |
350 | //----------------------------3------------------------ | 350 | //----------------------------3------------------------ |
351 | - // Active | ||
352 | - try { | ||
353 | - const data3 = { | ||
354 | - // tslint:disable-next-line:max-line-length | ||
355 | - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('SDE (Site Down บ่อย)','SDN (Site Down Reset แล้วใช้งานไม่ได้)') AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100", | 351 | + // Active |
352 | + try { | ||
353 | + const data3 = { | ||
354 | + // tslint:disable-next-line:max-line-length | ||
355 | + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('SDE (Site Down บ่อย)','SDN (Site Down Reset แล้วใช้งานไม่ได้)') AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100", | ||
356 | "params": ["vtiger_crmentity"] | 356 | "params": ["vtiger_crmentity"] |
357 | - }; | ||
358 | - let response = await this._apiService.post('dynamic', data3); | ||
359 | - if (response !== null) { | ||
360 | - this.resultData3 = response; | ||
361 | - console.log(this.resultData3); | ||
362 | - this.resultData3.link = decodeURIComponent(decodeURIComponent(this.resultData3.link)); | ||
363 | - console.log('link: ', this.resultData3.link); | ||
364 | - // tslint:disable-next-line:forin | ||
365 | - for (const i in this.resultData3) { | ||
366 | - this.resultData3[i].link = this._common.decodeURI(this.resultData3[i].link); | ||
367 | - this.resultData3[i].birth_date = this._common.convertDate(this.resultData3[i].birth_date); | ||
368 | - this.resultNum3 = this.resultData3.length; | ||
369 | - this.Show3.push(this.resultData3[i]); | ||
370 | - } | ||
371 | - } else { | ||
372 | - this.resultData3 = []; | 357 | + }; |
358 | + let response = await this._apiService.post('dynamic', data3); | ||
359 | + if (response !== null) { | ||
360 | + this.resultData3 = response; | ||
361 | + console.log(this.resultData3); | ||
362 | + this.resultData3.link = decodeURIComponent(decodeURIComponent(this.resultData3.link)); | ||
363 | + console.log('link: ', this.resultData3.link); | ||
364 | + // tslint:disable-next-line:forin | ||
365 | + for (const i in this.resultData3) { | ||
366 | + this.resultData3[i].link = this._common.decodeURI(this.resultData3[i].link); | ||
367 | + this.resultData3[i].birth_date = this._common.convertDate(this.resultData3[i].birth_date); | ||
368 | + this.resultNum3 = this.resultData3.length; | ||
369 | + this.Show3.push(this.resultData3[i]); | ||
373 | } | 370 | } |
374 | - } catch (error) { | ||
375 | - console.log(error); | 371 | + } else { |
372 | + this.resultData3 = []; | ||
376 | } | 373 | } |
377 | - | ||
378 | - setInterval(async() => { | ||
379 | - await this.getData3(); | ||
380 | - }, 600000); | ||
381 | - | ||
382 | - | ||
383 | - //OnHold | ||
384 | - try { | ||
385 | - const dataOnHold3 = { | ||
386 | - // tslint:disable-next-line:max-line-length | ||
387 | - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('SDE (Site Down บ่อย)','SDN (Site Down Reset แล้วใช้งานไม่ได้)') AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100", | 374 | + } catch (error) { |
375 | + console.log(error); | ||
376 | + } | ||
377 | + | ||
378 | + setInterval(async () => { | ||
379 | + await this.getData3(); | ||
380 | + }, 600000); | ||
381 | + | ||
382 | + | ||
383 | + //OnHold | ||
384 | + try { | ||
385 | + const dataOnHold3 = { | ||
386 | + // tslint:disable-next-line:max-line-length | ||
387 | + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('SDE (Site Down บ่อย)','SDN (Site Down Reset แล้วใช้งานไม่ได้)') AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100", | ||
388 | "params": ["vtiger_crmentity"] | 388 | "params": ["vtiger_crmentity"] |
389 | - }; | ||
390 | - let response = await this._apiService.post('dynamic', dataOnHold3); | ||
391 | - if (response !== null) { | ||
392 | - this.resultDataOnHold3 = response; | ||
393 | - this.resultDataOnHold3.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold3.link)); | ||
394 | - console.log('link: ', this.resultDataOnHold3.link); | ||
395 | - // tslint:disable-next-line:forin | ||
396 | - for (const i in this.resultDataOnHold3) { | ||
397 | - this.resultDataOnHold3[i].link = this._common.decodeURI(this.resultDataOnHold3[i].link); | ||
398 | - this.resultDataOnHold3[i].birth_date = this._common.convertDate(this.resultDataOnHold3[i].birth_date); | ||
399 | - this.Show3Onhold.push(this.resultDataOnHold3[i]); | ||
400 | - } | ||
401 | - } else { | ||
402 | - this.resultDataOnHold3 = []; | 389 | + }; |
390 | + let response = await this._apiService.post('dynamic', dataOnHold3); | ||
391 | + if (response !== null) { | ||
392 | + this.resultDataOnHold3 = response; | ||
393 | + this.resultDataOnHold3.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold3.link)); | ||
394 | + console.log('link: ', this.resultDataOnHold3.link); | ||
395 | + // tslint:disable-next-line:forin | ||
396 | + for (const i in this.resultDataOnHold3) { | ||
397 | + this.resultDataOnHold3[i].link = this._common.decodeURI(this.resultDataOnHold3[i].link); | ||
398 | + this.resultDataOnHold3[i].birth_date = this._common.convertDate(this.resultDataOnHold3[i].birth_date); | ||
399 | + this.Show3Onhold.push(this.resultDataOnHold3[i]); | ||
403 | } | 400 | } |
404 | - } catch (error) { | ||
405 | - console.log(error); | 401 | + } else { |
402 | + this.resultDataOnHold3 = []; | ||
406 | } | 403 | } |
407 | - | ||
408 | - setInterval(async() => { | ||
409 | - await this.getDataOnHold3(); | ||
410 | - }, 600000); | 404 | + } catch (error) { |
405 | + console.log(error); | ||
406 | + } | ||
407 | + | ||
408 | + setInterval(async () => { | ||
409 | + await this.getDataOnHold3(); | ||
410 | + }, 600000); | ||
411 | 411 | ||
412 | //----------------------------4------------------------ | 412 | //----------------------------4------------------------ |
413 | try { | 413 | try { |
@@ -435,7 +435,7 @@ export class DashboardComponent implements OnInit { | @@ -435,7 +435,7 @@ export class DashboardComponent implements OnInit { | ||
435 | console.log(error); | 435 | console.log(error); |
436 | } | 436 | } |
437 | 437 | ||
438 | - setInterval(async() => { | 438 | + setInterval(async () => { |
439 | await this.getData4(); | 439 | await this.getData4(); |
440 | }, 600000); | 440 | }, 600000); |
441 | 441 | ||
@@ -465,7 +465,7 @@ export class DashboardComponent implements OnInit { | @@ -465,7 +465,7 @@ export class DashboardComponent implements OnInit { | ||
465 | console.log(error); | 465 | console.log(error); |
466 | } | 466 | } |
467 | 467 | ||
468 | - setInterval(async() => { | 468 | + setInterval(async () => { |
469 | await this.getDataOnHold4(); | 469 | await this.getDataOnHold4(); |
470 | 470 | ||
471 | }, 600000); | 471 | }, 600000); |
@@ -495,7 +495,7 @@ export class DashboardComponent implements OnInit { | @@ -495,7 +495,7 @@ export class DashboardComponent implements OnInit { | ||
495 | console.log(error); | 495 | console.log(error); |
496 | } | 496 | } |
497 | 497 | ||
498 | - setInterval(async() => { | 498 | + setInterval(async () => { |
499 | await this.getData5(); | 499 | await this.getData5(); |
500 | }, 600000); | 500 | }, 600000); |
501 | 501 | ||
@@ -525,7 +525,7 @@ export class DashboardComponent implements OnInit { | @@ -525,7 +525,7 @@ export class DashboardComponent implements OnInit { | ||
525 | console.log(error); | 525 | console.log(error); |
526 | } | 526 | } |
527 | 527 | ||
528 | - setInterval(async() => { | 528 | + setInterval(async () => { |
529 | await this.getDataOnHold5(); | 529 | await this.getDataOnHold5(); |
530 | }, 600000); | 530 | }, 600000); |
531 | //----------------------------6------------------------ | 531 | //----------------------------6------------------------ |
@@ -554,7 +554,7 @@ export class DashboardComponent implements OnInit { | @@ -554,7 +554,7 @@ export class DashboardComponent implements OnInit { | ||
554 | console.log(error); | 554 | console.log(error); |
555 | } | 555 | } |
556 | 556 | ||
557 | - setInterval(async() => { | 557 | + setInterval(async () => { |
558 | await this.getData6(); | 558 | await this.getData6(); |
559 | }, 600000); | 559 | }, 600000); |
560 | 560 | ||
@@ -584,7 +584,7 @@ export class DashboardComponent implements OnInit { | @@ -584,7 +584,7 @@ export class DashboardComponent implements OnInit { | ||
584 | console.log(error); | 584 | console.log(error); |
585 | } | 585 | } |
586 | 586 | ||
587 | - setInterval(async() => { | 587 | + setInterval(async () => { |
588 | await this.getDataOnHold6(); | 588 | await this.getDataOnHold6(); |
589 | }, 600000); | 589 | }, 600000); |
590 | 590 | ||
@@ -607,10 +607,10 @@ export class DashboardComponent implements OnInit { | @@ -607,10 +607,10 @@ export class DashboardComponent implements OnInit { | ||
607 | this.resultNum7 = this.resultData7.length; | 607 | this.resultNum7 = this.resultData7.length; |
608 | this.Show7.push(this.resultData7[i]); | 608 | this.Show7.push(this.resultData7[i]); |
609 | } | 609 | } |
610 | - | 610 | + |
611 | // this.Show = Object.assign(this.resultData7); | 611 | // this.Show = Object.assign(this.resultData7); |
612 | - console.log('hi',this.Show7) | ||
613 | - | 612 | + console.log('hi', this.Show7) |
613 | + | ||
614 | } else { | 614 | } else { |
615 | this.resultData7 = []; | 615 | this.resultData7 = []; |
616 | } | 616 | } |
@@ -618,7 +618,7 @@ export class DashboardComponent implements OnInit { | @@ -618,7 +618,7 @@ export class DashboardComponent implements OnInit { | ||
618 | console.log(error); | 618 | console.log(error); |
619 | } | 619 | } |
620 | 620 | ||
621 | - setInterval(async() => { | 621 | + setInterval(async () => { |
622 | await this.getData7(); | 622 | await this.getData7(); |
623 | }, 600000); | 623 | }, 600000); |
624 | 624 | ||
@@ -648,12 +648,12 @@ export class DashboardComponent implements OnInit { | @@ -648,12 +648,12 @@ export class DashboardComponent implements OnInit { | ||
648 | console.log(error); | 648 | console.log(error); |
649 | } | 649 | } |
650 | 650 | ||
651 | - setInterval(async() => { | 651 | + setInterval(async () => { |
652 | await this.getDataOnHold7(); | 652 | await this.getDataOnHold7(); |
653 | }, 600000); | 653 | }, 600000); |
654 | } | 654 | } |
655 | 655 | ||
656 | - getButton1(valueN){ | 656 | + getButton1(valueN) { |
657 | console.log(valueN); | 657 | console.log(valueN); |
658 | 658 | ||
659 | if (this.Show1.length === 0) { | 659 | if (this.Show1.length === 0) { |
@@ -662,11 +662,11 @@ export class DashboardComponent implements OnInit { | @@ -662,11 +662,11 @@ export class DashboardComponent implements OnInit { | ||
662 | 662 | ||
663 | const resultArray = []; | 663 | const resultArray = []; |
664 | for (const item of this.Show1) { | 664 | for (const item of this.Show1) { |
665 | - console.log('item: ', item); | 665 | + console.log('item: ', item); |
666 | 666 | ||
667 | - var st = ''; | 667 | + var st = ''; |
668 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; | 668 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; |
669 | - if(item['type']){ | 669 | + if (item['type']) { |
670 | st = item['type'].toLowerCase(); | 670 | st = item['type'].toLowerCase(); |
671 | } | 671 | } |
672 | 672 | ||
@@ -675,13 +675,13 @@ export class DashboardComponent implements OnInit { | @@ -675,13 +675,13 @@ export class DashboardComponent implements OnInit { | ||
675 | console.log(st); | 675 | console.log(st); |
676 | resultArray.push(item); | 676 | resultArray.push(item); |
677 | } | 677 | } |
678 | - | 678 | + |
679 | } | 679 | } |
680 | 680 | ||
681 | this.resultData = resultArray; | 681 | this.resultData = resultArray; |
682 | } | 682 | } |
683 | -/* buttondataOnhold1 */ | ||
684 | - getButton1Onhold(valueN){ | 683 | + /* buttondataOnhold1 */ |
684 | + getButton1Onhold(valueN) { | ||
685 | console.log(valueN); | 685 | console.log(valueN); |
686 | 686 | ||
687 | if (this.Show1Onhold.length === 0) { | 687 | if (this.Show1Onhold.length === 0) { |
@@ -690,11 +690,11 @@ export class DashboardComponent implements OnInit { | @@ -690,11 +690,11 @@ export class DashboardComponent implements OnInit { | ||
690 | 690 | ||
691 | const resultArray = []; | 691 | const resultArray = []; |
692 | for (const item of this.Show1Onhold) { | 692 | for (const item of this.Show1Onhold) { |
693 | - console.log('item: ', item); | 693 | + console.log('item: ', item); |
694 | 694 | ||
695 | - var st = ''; | 695 | + var st = ''; |
696 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; | 696 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; |
697 | - if(item['type']){ | 697 | + if (item['type']) { |
698 | st = item['type'].toLowerCase(); | 698 | st = item['type'].toLowerCase(); |
699 | } | 699 | } |
700 | 700 | ||
@@ -703,13 +703,13 @@ export class DashboardComponent implements OnInit { | @@ -703,13 +703,13 @@ export class DashboardComponent implements OnInit { | ||
703 | console.log(st); | 703 | console.log(st); |
704 | resultArray.push(item); | 704 | resultArray.push(item); |
705 | } | 705 | } |
706 | - | 706 | + |
707 | } | 707 | } |
708 | 708 | ||
709 | this.resultDataOnHold = resultArray; | 709 | this.resultDataOnHold = resultArray; |
710 | } | 710 | } |
711 | 711 | ||
712 | - getButton2(valueN){ | 712 | + getButton2(valueN) { |
713 | console.log(valueN); | 713 | console.log(valueN); |
714 | 714 | ||
715 | if (this.Show2.length === 0) { | 715 | if (this.Show2.length === 0) { |
@@ -718,11 +718,11 @@ export class DashboardComponent implements OnInit { | @@ -718,11 +718,11 @@ export class DashboardComponent implements OnInit { | ||
718 | 718 | ||
719 | const resultArray = []; | 719 | const resultArray = []; |
720 | for (const item of this.Show2) { | 720 | for (const item of this.Show2) { |
721 | - console.log('item: ', item); | 721 | + console.log('item: ', item); |
722 | 722 | ||
723 | - var st = ''; | 723 | + var st = ''; |
724 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; | 724 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; |
725 | - if(item['type']){ | 725 | + if (item['type']) { |
726 | st = item['type'].toLowerCase(); | 726 | st = item['type'].toLowerCase(); |
727 | } | 727 | } |
728 | 728 | ||
@@ -731,14 +731,14 @@ export class DashboardComponent implements OnInit { | @@ -731,14 +731,14 @@ export class DashboardComponent implements OnInit { | ||
731 | console.log(st); | 731 | console.log(st); |
732 | resultArray.push(item); | 732 | resultArray.push(item); |
733 | } | 733 | } |
734 | - | 734 | + |
735 | } | 735 | } |
736 | 736 | ||
737 | this.resultData2 = resultArray; | 737 | this.resultData2 = resultArray; |
738 | } | 738 | } |
739 | 739 | ||
740 | /* buttondataOnhold2 */ | 740 | /* buttondataOnhold2 */ |
741 | - getButton2Onhold(valueN){ | 741 | + getButton2Onhold(valueN) { |
742 | console.log(valueN); | 742 | console.log(valueN); |
743 | 743 | ||
744 | if (this.Show2Onhold.length === 0) { | 744 | if (this.Show2Onhold.length === 0) { |
@@ -747,11 +747,11 @@ export class DashboardComponent implements OnInit { | @@ -747,11 +747,11 @@ export class DashboardComponent implements OnInit { | ||
747 | 747 | ||
748 | const resultArray = []; | 748 | const resultArray = []; |
749 | for (const item of this.Show2Onhold) { | 749 | for (const item of this.Show2Onhold) { |
750 | - console.log('item: ', item); | 750 | + console.log('item: ', item); |
751 | 751 | ||
752 | - var st = ''; | 752 | + var st = ''; |
753 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; | 753 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; |
754 | - if(item['type']){ | 754 | + if (item['type']) { |
755 | st = item['type'].toLowerCase(); | 755 | st = item['type'].toLowerCase(); |
756 | } | 756 | } |
757 | 757 | ||
@@ -760,13 +760,13 @@ export class DashboardComponent implements OnInit { | @@ -760,13 +760,13 @@ export class DashboardComponent implements OnInit { | ||
760 | console.log(st); | 760 | console.log(st); |
761 | resultArray.push(item); | 761 | resultArray.push(item); |
762 | } | 762 | } |
763 | - | 763 | + |
764 | } | 764 | } |
765 | 765 | ||
766 | this.resultDataOnHold2 = resultArray; | 766 | this.resultDataOnHold2 = resultArray; |
767 | } | 767 | } |
768 | 768 | ||
769 | - getButton3(valueN){ | 769 | + getButton3(valueN) { |
770 | console.log(valueN); | 770 | console.log(valueN); |
771 | 771 | ||
772 | if (this.Show3.length === 0) { | 772 | if (this.Show3.length === 0) { |
@@ -775,11 +775,11 @@ export class DashboardComponent implements OnInit { | @@ -775,11 +775,11 @@ export class DashboardComponent implements OnInit { | ||
775 | 775 | ||
776 | const resultArray = []; | 776 | const resultArray = []; |
777 | for (const item of this.Show3) { | 777 | for (const item of this.Show3) { |
778 | - console.log('item: ', item); | 778 | + console.log('item: ', item); |
779 | 779 | ||
780 | - var st = ''; | 780 | + var st = ''; |
781 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; | 781 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; |
782 | - if(item['type']){ | 782 | + if (item['type']) { |
783 | st = item['type'].toLowerCase(); | 783 | st = item['type'].toLowerCase(); |
784 | } | 784 | } |
785 | 785 | ||
@@ -788,14 +788,14 @@ export class DashboardComponent implements OnInit { | @@ -788,14 +788,14 @@ export class DashboardComponent implements OnInit { | ||
788 | console.log(st); | 788 | console.log(st); |
789 | resultArray.push(item); | 789 | resultArray.push(item); |
790 | } | 790 | } |
791 | - | 791 | + |
792 | } | 792 | } |
793 | 793 | ||
794 | this.resultData3 = resultArray; | 794 | this.resultData3 = resultArray; |
795 | } | 795 | } |
796 | 796 | ||
797 | /* buttondataOnhold3 */ | 797 | /* buttondataOnhold3 */ |
798 | - getButton3Onhold(valueN){ | 798 | + getButton3Onhold(valueN) { |
799 | console.log(valueN); | 799 | console.log(valueN); |
800 | 800 | ||
801 | if (this.Show3Onhold.length === 0) { | 801 | if (this.Show3Onhold.length === 0) { |
@@ -804,11 +804,11 @@ export class DashboardComponent implements OnInit { | @@ -804,11 +804,11 @@ export class DashboardComponent implements OnInit { | ||
804 | 804 | ||
805 | const resultArray = []; | 805 | const resultArray = []; |
806 | for (const item of this.Show3Onhold) { | 806 | for (const item of this.Show3Onhold) { |
807 | - console.log('item: ', item); | 807 | + console.log('item: ', item); |
808 | 808 | ||
809 | - var st = ''; | 809 | + var st = ''; |
810 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; | 810 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; |
811 | - if(item['type']){ | 811 | + if (item['type']) { |
812 | st = item['type'].toLowerCase(); | 812 | st = item['type'].toLowerCase(); |
813 | } | 813 | } |
814 | 814 | ||
@@ -817,13 +817,13 @@ export class DashboardComponent implements OnInit { | @@ -817,13 +817,13 @@ export class DashboardComponent implements OnInit { | ||
817 | console.log(st); | 817 | console.log(st); |
818 | resultArray.push(item); | 818 | resultArray.push(item); |
819 | } | 819 | } |
820 | - | 820 | + |
821 | } | 821 | } |
822 | 822 | ||
823 | this.resultDataOnHold3 = resultArray; | 823 | this.resultDataOnHold3 = resultArray; |
824 | } | 824 | } |
825 | 825 | ||
826 | - getButton4(valueN){ | 826 | + getButton4(valueN) { |
827 | console.log(valueN); | 827 | console.log(valueN); |
828 | 828 | ||
829 | if (this.Show4.length === 0) { | 829 | if (this.Show4.length === 0) { |
@@ -832,11 +832,11 @@ export class DashboardComponent implements OnInit { | @@ -832,11 +832,11 @@ export class DashboardComponent implements OnInit { | ||
832 | 832 | ||
833 | const resultArray = []; | 833 | const resultArray = []; |
834 | for (const item of this.Show4) { | 834 | for (const item of this.Show4) { |
835 | - console.log('item: ', item); | 835 | + console.log('item: ', item); |
836 | 836 | ||
837 | - var st = ''; | 837 | + var st = ''; |
838 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; | 838 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; |
839 | - if(item['type']){ | 839 | + if (item['type']) { |
840 | st = item['type'].toLowerCase(); | 840 | st = item['type'].toLowerCase(); |
841 | } | 841 | } |
842 | 842 | ||
@@ -845,14 +845,14 @@ export class DashboardComponent implements OnInit { | @@ -845,14 +845,14 @@ export class DashboardComponent implements OnInit { | ||
845 | console.log(st); | 845 | console.log(st); |
846 | resultArray.push(item); | 846 | resultArray.push(item); |
847 | } | 847 | } |
848 | - | 848 | + |
849 | } | 849 | } |
850 | 850 | ||
851 | this.resultData4 = resultArray; | 851 | this.resultData4 = resultArray; |
852 | } | 852 | } |
853 | 853 | ||
854 | /* buttondataOnhold4 */ | 854 | /* buttondataOnhold4 */ |
855 | - getButton4Onhold(valueN){ | 855 | + getButton4Onhold(valueN) { |
856 | console.log(valueN); | 856 | console.log(valueN); |
857 | 857 | ||
858 | if (this.Show4Onhold.length === 0) { | 858 | if (this.Show4Onhold.length === 0) { |
@@ -861,11 +861,11 @@ export class DashboardComponent implements OnInit { | @@ -861,11 +861,11 @@ export class DashboardComponent implements OnInit { | ||
861 | 861 | ||
862 | const resultArray = []; | 862 | const resultArray = []; |
863 | for (const item of this.Show4Onhold) { | 863 | for (const item of this.Show4Onhold) { |
864 | - console.log('item: ', item); | 864 | + console.log('item: ', item); |
865 | 865 | ||
866 | - var st = ''; | 866 | + var st = ''; |
867 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; | 867 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; |
868 | - if(item['type']){ | 868 | + if (item['type']) { |
869 | st = item['type'].toLowerCase(); | 869 | st = item['type'].toLowerCase(); |
870 | } | 870 | } |
871 | 871 | ||
@@ -874,13 +874,13 @@ export class DashboardComponent implements OnInit { | @@ -874,13 +874,13 @@ export class DashboardComponent implements OnInit { | ||
874 | console.log(st); | 874 | console.log(st); |
875 | resultArray.push(item); | 875 | resultArray.push(item); |
876 | } | 876 | } |
877 | - | 877 | + |
878 | } | 878 | } |
879 | 879 | ||
880 | this.resultDataOnHold4 = resultArray; | 880 | this.resultDataOnHold4 = resultArray; |
881 | } | 881 | } |
882 | 882 | ||
883 | - getButton5(valueN){ | 883 | + getButton5(valueN) { |
884 | console.log(valueN); | 884 | console.log(valueN); |
885 | 885 | ||
886 | if (this.Show5.length === 0) { | 886 | if (this.Show5.length === 0) { |
@@ -889,11 +889,11 @@ export class DashboardComponent implements OnInit { | @@ -889,11 +889,11 @@ export class DashboardComponent implements OnInit { | ||
889 | 889 | ||
890 | const resultArray = []; | 890 | const resultArray = []; |
891 | for (const item of this.Show5) { | 891 | for (const item of this.Show5) { |
892 | - console.log('item: ', item); | 892 | + console.log('item: ', item); |
893 | 893 | ||
894 | - var st = ''; | 894 | + var st = ''; |
895 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; | 895 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; |
896 | - if(item['type']){ | 896 | + if (item['type']) { |
897 | st = item['type'].toLowerCase(); | 897 | st = item['type'].toLowerCase(); |
898 | } | 898 | } |
899 | 899 | ||
@@ -902,14 +902,14 @@ export class DashboardComponent implements OnInit { | @@ -902,14 +902,14 @@ export class DashboardComponent implements OnInit { | ||
902 | console.log(st); | 902 | console.log(st); |
903 | resultArray.push(item); | 903 | resultArray.push(item); |
904 | } | 904 | } |
905 | - | 905 | + |
906 | } | 906 | } |
907 | 907 | ||
908 | this.resultData5 = resultArray; | 908 | this.resultData5 = resultArray; |
909 | } | 909 | } |
910 | 910 | ||
911 | /* buttondataOnhold1 */ | 911 | /* buttondataOnhold1 */ |
912 | - getButton5Onhold(valueN){ | 912 | + getButton5Onhold(valueN) { |
913 | console.log(valueN); | 913 | console.log(valueN); |
914 | 914 | ||
915 | if (this.Show5Onhold.length === 0) { | 915 | if (this.Show5Onhold.length === 0) { |
@@ -918,11 +918,11 @@ export class DashboardComponent implements OnInit { | @@ -918,11 +918,11 @@ export class DashboardComponent implements OnInit { | ||
918 | 918 | ||
919 | const resultArray = []; | 919 | const resultArray = []; |
920 | for (const item of this.Show5Onhold) { | 920 | for (const item of this.Show5Onhold) { |
921 | - console.log('item: ', item); | 921 | + console.log('item: ', item); |
922 | 922 | ||
923 | - var st = ''; | 923 | + var st = ''; |
924 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; | 924 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; |
925 | - if(item['type']){ | 925 | + if (item['type']) { |
926 | st = item['type'].toLowerCase(); | 926 | st = item['type'].toLowerCase(); |
927 | } | 927 | } |
928 | 928 | ||
@@ -931,13 +931,13 @@ export class DashboardComponent implements OnInit { | @@ -931,13 +931,13 @@ export class DashboardComponent implements OnInit { | ||
931 | console.log(st); | 931 | console.log(st); |
932 | resultArray.push(item); | 932 | resultArray.push(item); |
933 | } | 933 | } |
934 | - | 934 | + |
935 | } | 935 | } |
936 | 936 | ||
937 | this.resultDataOnHold5 = resultArray; | 937 | this.resultDataOnHold5 = resultArray; |
938 | } | 938 | } |
939 | 939 | ||
940 | - getButton6(valueN){ | 940 | + getButton6(valueN) { |
941 | console.log(valueN); | 941 | console.log(valueN); |
942 | 942 | ||
943 | if (this.Show6.length === 0) { | 943 | if (this.Show6.length === 0) { |
@@ -946,11 +946,11 @@ export class DashboardComponent implements OnInit { | @@ -946,11 +946,11 @@ export class DashboardComponent implements OnInit { | ||
946 | 946 | ||
947 | const resultArray = []; | 947 | const resultArray = []; |
948 | for (const item of this.Show6) { | 948 | for (const item of this.Show6) { |
949 | - console.log('item: ', item); | 949 | + console.log('item: ', item); |
950 | 950 | ||
951 | - var st = ''; | 951 | + var st = ''; |
952 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; | 952 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; |
953 | - if(item['type']){ | 953 | + if (item['type']) { |
954 | st = item['type'].toLowerCase(); | 954 | st = item['type'].toLowerCase(); |
955 | } | 955 | } |
956 | 956 | ||
@@ -959,14 +959,14 @@ export class DashboardComponent implements OnInit { | @@ -959,14 +959,14 @@ export class DashboardComponent implements OnInit { | ||
959 | console.log(st); | 959 | console.log(st); |
960 | resultArray.push(item); | 960 | resultArray.push(item); |
961 | } | 961 | } |
962 | - | 962 | + |
963 | } | 963 | } |
964 | 964 | ||
965 | this.resultData6 = resultArray; | 965 | this.resultData6 = resultArray; |
966 | } | 966 | } |
967 | 967 | ||
968 | /* buttondataOnhold6 */ | 968 | /* buttondataOnhold6 */ |
969 | - getButton6Onhold(valueN){ | 969 | + getButton6Onhold(valueN) { |
970 | console.log(valueN); | 970 | console.log(valueN); |
971 | 971 | ||
972 | if (this.Show6Onhold.length === 0) { | 972 | if (this.Show6Onhold.length === 0) { |
@@ -975,11 +975,11 @@ export class DashboardComponent implements OnInit { | @@ -975,11 +975,11 @@ export class DashboardComponent implements OnInit { | ||
975 | 975 | ||
976 | const resultArray = []; | 976 | const resultArray = []; |
977 | for (const item of this.Show6Onhold) { | 977 | for (const item of this.Show6Onhold) { |
978 | - console.log('item: ', item); | 978 | + console.log('item: ', item); |
979 | 979 | ||
980 | - var st = ''; | 980 | + var st = ''; |
981 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; | 981 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; |
982 | - if(item['type']){ | 982 | + if (item['type']) { |
983 | st = item['type'].toLowerCase(); | 983 | st = item['type'].toLowerCase(); |
984 | } | 984 | } |
985 | 985 | ||
@@ -988,13 +988,13 @@ export class DashboardComponent implements OnInit { | @@ -988,13 +988,13 @@ export class DashboardComponent implements OnInit { | ||
988 | console.log(st); | 988 | console.log(st); |
989 | resultArray.push(item); | 989 | resultArray.push(item); |
990 | } | 990 | } |
991 | - | 991 | + |
992 | } | 992 | } |
993 | 993 | ||
994 | this.resultDataOnHold6 = resultArray; | 994 | this.resultDataOnHold6 = resultArray; |
995 | } | 995 | } |
996 | 996 | ||
997 | - getButton7(valueN){ | 997 | + getButton7(valueN) { |
998 | console.log(valueN); | 998 | console.log(valueN); |
999 | 999 | ||
1000 | if (this.Show7.length === 0) { | 1000 | if (this.Show7.length === 0) { |
@@ -1003,11 +1003,11 @@ export class DashboardComponent implements OnInit { | @@ -1003,11 +1003,11 @@ export class DashboardComponent implements OnInit { | ||
1003 | 1003 | ||
1004 | const resultArray = []; | 1004 | const resultArray = []; |
1005 | for (const item of this.Show7) { | 1005 | for (const item of this.Show7) { |
1006 | - console.log('item: ', item); | 1006 | + console.log('item: ', item); |
1007 | 1007 | ||
1008 | - var st = ''; | 1008 | + var st = ''; |
1009 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; | 1009 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; |
1010 | - if(item['type']){ | 1010 | + if (item['type']) { |
1011 | st = item['type'].toLowerCase(); | 1011 | st = item['type'].toLowerCase(); |
1012 | } | 1012 | } |
1013 | 1013 | ||
@@ -1016,14 +1016,14 @@ export class DashboardComponent implements OnInit { | @@ -1016,14 +1016,14 @@ export class DashboardComponent implements OnInit { | ||
1016 | console.log(st); | 1016 | console.log(st); |
1017 | resultArray.push(item); | 1017 | resultArray.push(item); |
1018 | } | 1018 | } |
1019 | - | 1019 | + |
1020 | } | 1020 | } |
1021 | 1021 | ||
1022 | this.resultData7 = resultArray; | 1022 | this.resultData7 = resultArray; |
1023 | } | 1023 | } |
1024 | 1024 | ||
1025 | /* buttondataOnhold7 */ | 1025 | /* buttondataOnhold7 */ |
1026 | - getButton7Onhold(valueN){ | 1026 | + getButton7Onhold(valueN) { |
1027 | console.log(valueN); | 1027 | console.log(valueN); |
1028 | 1028 | ||
1029 | if (this.Show7Onhold.length === 0) { | 1029 | if (this.Show7Onhold.length === 0) { |
@@ -1032,11 +1032,11 @@ export class DashboardComponent implements OnInit { | @@ -1032,11 +1032,11 @@ export class DashboardComponent implements OnInit { | ||
1032 | 1032 | ||
1033 | const resultArray = []; | 1033 | const resultArray = []; |
1034 | for (const item of this.Show7Onhold) { | 1034 | for (const item of this.Show7Onhold) { |
1035 | - console.log('item: ', item); | 1035 | + console.log('item: ', item); |
1036 | 1036 | ||
1037 | - var st = ''; | 1037 | + var st = ''; |
1038 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; | 1038 | // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ; |
1039 | - if(item['type']){ | 1039 | + if (item['type']) { |
1040 | st = item['type'].toLowerCase(); | 1040 | st = item['type'].toLowerCase(); |
1041 | } | 1041 | } |
1042 | 1042 | ||
@@ -1045,7 +1045,7 @@ export class DashboardComponent implements OnInit { | @@ -1045,7 +1045,7 @@ export class DashboardComponent implements OnInit { | ||
1045 | console.log(st); | 1045 | console.log(st); |
1046 | resultArray.push(item); | 1046 | resultArray.push(item); |
1047 | } | 1047 | } |
1048 | - | 1048 | + |
1049 | } | 1049 | } |
1050 | 1050 | ||
1051 | this.resultDataOnHold7 = resultArray; | 1051 | this.resultDataOnHold7 = resultArray; |
@@ -1054,7 +1054,7 @@ export class DashboardComponent implements OnInit { | @@ -1054,7 +1054,7 @@ export class DashboardComponent implements OnInit { | ||
1054 | /////////////Get data come to use////////////////////// | 1054 | /////////////Get data come to use////////////////////// |
1055 | 1055 | ||
1056 | 1056 | ||
1057 | - //----------------------------1------------------------ | 1057 | + //----------------------------1------------------------ |
1058 | // Active | 1058 | // Active |
1059 | async getData() { | 1059 | async getData() { |
1060 | try { | 1060 | try { |
@@ -1081,7 +1081,7 @@ export class DashboardComponent implements OnInit { | @@ -1081,7 +1081,7 @@ export class DashboardComponent implements OnInit { | ||
1081 | } | 1081 | } |
1082 | } | 1082 | } |
1083 | //On Hold | 1083 | //On Hold |
1084 | - async getDataOnHold() { | 1084 | + async getDataOnHold() { |
1085 | try { | 1085 | try { |
1086 | const dataOnHold = { | 1086 | const dataOnHold = { |
1087 | // tslint:disable-next-line:max-line-length | 1087 | // tslint:disable-next-line:max-line-length |
@@ -1105,10 +1105,10 @@ export class DashboardComponent implements OnInit { | @@ -1105,10 +1105,10 @@ export class DashboardComponent implements OnInit { | ||
1105 | console.log(error); | 1105 | console.log(error); |
1106 | } | 1106 | } |
1107 | } | 1107 | } |
1108 | - | 1108 | + |
1109 | //----------------------------2------------------------ | 1109 | //----------------------------2------------------------ |
1110 | - // Active | ||
1111 | - async getData2() { | 1110 | + // Active |
1111 | + async getData2() { | ||
1112 | try { | 1112 | try { |
1113 | const data2 = { | 1113 | const data2 = { |
1114 | // tslint:disable-next-line:max-line-length | 1114 | // tslint:disable-next-line:max-line-length |
@@ -1158,61 +1158,61 @@ export class DashboardComponent implements OnInit { | @@ -1158,61 +1158,61 @@ export class DashboardComponent implements OnInit { | ||
1158 | } | 1158 | } |
1159 | } | 1159 | } |
1160 | //----------------------------3------------------------ | 1160 | //----------------------------3------------------------ |
1161 | - // Active | ||
1162 | - async getData3() { | ||
1163 | - try { | ||
1164 | - const data3 = { | ||
1165 | - // tslint:disable-next-line:max-line-length | ||
1166 | - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('SDE (Site Down บ่อย)','SDN (Site Down Reset แล้วใช้งานไม่ได้)') AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100", | 1161 | + // Active |
1162 | + async getData3() { | ||
1163 | + try { | ||
1164 | + const data3 = { | ||
1165 | + // tslint:disable-next-line:max-line-length | ||
1166 | + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('SDE (Site Down บ่อย)','SDN (Site Down Reset แล้วใช้งานไม่ได้)') AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100", | ||
1167 | "params": ["vtiger_crmentity"] | 1167 | "params": ["vtiger_crmentity"] |
1168 | - }; | ||
1169 | - let response = await this._apiService.post('dynamic', data3); | ||
1170 | - if (response !== null) { | ||
1171 | - this.resultData3 = response; | ||
1172 | - this.resultData3.link = decodeURIComponent(decodeURIComponent(this.resultData3.link)); | ||
1173 | - console.log('link: ', this.resultData3.link); | ||
1174 | - // tslint:disable-next-line:forin | ||
1175 | - for (const i in this.resultData3) { | ||
1176 | - this.resultData3[i].link = this._common.decodeURI(this.resultData3[i].link); | ||
1177 | - this.resultData3[i].birth_date = this._common.convertDate(this.resultData3[i].birth_date); | ||
1178 | - } | ||
1179 | - } else { | ||
1180 | - this.resultData3 = []; | 1168 | + }; |
1169 | + let response = await this._apiService.post('dynamic', data3); | ||
1170 | + if (response !== null) { | ||
1171 | + this.resultData3 = response; | ||
1172 | + this.resultData3.link = decodeURIComponent(decodeURIComponent(this.resultData3.link)); | ||
1173 | + console.log('link: ', this.resultData3.link); | ||
1174 | + // tslint:disable-next-line:forin | ||
1175 | + for (const i in this.resultData3) { | ||
1176 | + this.resultData3[i].link = this._common.decodeURI(this.resultData3[i].link); | ||
1177 | + this.resultData3[i].birth_date = this._common.convertDate(this.resultData3[i].birth_date); | ||
1181 | } | 1178 | } |
1182 | - } catch (error) { | ||
1183 | - console.log(error); | 1179 | + } else { |
1180 | + this.resultData3 = []; | ||
1184 | } | 1181 | } |
1182 | + } catch (error) { | ||
1183 | + console.log(error); | ||
1185 | } | 1184 | } |
1185 | + } | ||
1186 | 1186 | ||
1187 | - //On Hold | ||
1188 | - async getDataOnHold3() { | ||
1189 | - try { | ||
1190 | - const dataOnHold3 = { | ||
1191 | - // tslint:disable-next-line:max-line-length | ||
1192 | - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('SDE (Site Down บ่อย)','SDN (Site Down Reset แล้วใช้งานไม่ได้)') AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100", | 1187 | + //On Hold |
1188 | + async getDataOnHold3() { | ||
1189 | + try { | ||
1190 | + const dataOnHold3 = { | ||
1191 | + // tslint:disable-next-line:max-line-length | ||
1192 | + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('SDE (Site Down บ่อย)','SDN (Site Down Reset แล้วใช้งานไม่ได้)') AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100", | ||
1193 | "params": ["vtiger_crmentity"] | 1193 | "params": ["vtiger_crmentity"] |
1194 | - }; | ||
1195 | - let response = await this._apiService.post('dynamic', dataOnHold3); | ||
1196 | - if (response !== null) { | ||
1197 | - this.resultDataOnHold3 = response; | ||
1198 | - this.resultDataOnHold3.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold3.link)); | ||
1199 | - console.log('link: ', this.resultDataOnHold3.link); | ||
1200 | - // tslint:disable-next-line:forin | ||
1201 | - for (const i in this.resultDataOnHold) { | ||
1202 | - this.resultDataOnHold3[i].link = this._common.decodeURI(this.resultDataOnHold3[i].link); | ||
1203 | - this.resultDataOnHold3[i].birth_date = this._common.convertDate(this.resultDataOnHold3[i].birth_date); | ||
1204 | - } | ||
1205 | - } else { | ||
1206 | - this.resultDataOnHold3 = []; | 1194 | + }; |
1195 | + let response = await this._apiService.post('dynamic', dataOnHold3); | ||
1196 | + if (response !== null) { | ||
1197 | + this.resultDataOnHold3 = response; | ||
1198 | + this.resultDataOnHold3.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold3.link)); | ||
1199 | + console.log('link: ', this.resultDataOnHold3.link); | ||
1200 | + // tslint:disable-next-line:forin | ||
1201 | + for (const i in this.resultDataOnHold) { | ||
1202 | + this.resultDataOnHold3[i].link = this._common.decodeURI(this.resultDataOnHold3[i].link); | ||
1203 | + this.resultDataOnHold3[i].birth_date = this._common.convertDate(this.resultDataOnHold3[i].birth_date); | ||
1207 | } | 1204 | } |
1208 | - } catch (error) { | ||
1209 | - console.log(error); | 1205 | + } else { |
1206 | + this.resultDataOnHold3 = []; | ||
1210 | } | 1207 | } |
1208 | + } catch (error) { | ||
1209 | + console.log(error); | ||
1211 | } | 1210 | } |
1211 | + } | ||
1212 | 1212 | ||
1213 | //----------------------------4------------------------ | 1213 | //----------------------------4------------------------ |
1214 | - // Active | ||
1215 | - async getData4() { | 1214 | + // Active |
1215 | + async getData4() { | ||
1216 | try { | 1216 | try { |
1217 | const data4 = { | 1217 | const data4 = { |
1218 | // tslint:disable-next-line:max-line-length | 1218 | // tslint:disable-next-line:max-line-length |
@@ -1262,8 +1262,8 @@ export class DashboardComponent implements OnInit { | @@ -1262,8 +1262,8 @@ export class DashboardComponent implements OnInit { | ||
1262 | } | 1262 | } |
1263 | } | 1263 | } |
1264 | //----------------------------5------------------------ | 1264 | //----------------------------5------------------------ |
1265 | - // Active | ||
1266 | - async getData5() { | 1265 | + // Active |
1266 | + async getData5() { | ||
1267 | try { | 1267 | try { |
1268 | const data5 = { | 1268 | const data5 = { |
1269 | // tslint:disable-next-line:max-line-length | 1269 | // tslint:disable-next-line:max-line-length |
@@ -1312,110 +1312,110 @@ export class DashboardComponent implements OnInit { | @@ -1312,110 +1312,110 @@ export class DashboardComponent implements OnInit { | ||
1312 | console.log(error); | 1312 | console.log(error); |
1313 | } | 1313 | } |
1314 | } | 1314 | } |
1315 | - | 1315 | + |
1316 | //----------------------------6------------------------ | 1316 | //----------------------------6------------------------ |
1317 | - // Active | ||
1318 | - async getData6() { | ||
1319 | - try { | ||
1320 | - const data6 = { | ||
1321 | - // tslint:disable-next-line:max-line-length | ||
1322 | - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'CUS (ตรวจสอบเครื่องลูกค้า)' AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100", | ||
1323 | - "params": ["vtiger_crmentity"] | ||
1324 | - }; | ||
1325 | - let response = await this._apiService.post('dynamic', data6); | ||
1326 | - if (response !== null) { | ||
1327 | - this.resultData6 = response; | ||
1328 | - this.resultData6.link = decodeURIComponent(decodeURIComponent(this.resultData6.link)); | ||
1329 | - console.log('link: ', this.resultData6.link); | ||
1330 | - // tslint:disable-next-line:forin | ||
1331 | - for (const i in this.resultData6) { | ||
1332 | - this.resultData6[i].link = this._common.decodeURI(this.resultData6[i].link); | ||
1333 | - this.resultData6[i].birth_date = this._common.convertDate(this.resultData6[i].birth_date); | 1317 | + // Active |
1318 | + async getData6() { | ||
1319 | + try { | ||
1320 | + const data6 = { | ||
1321 | + // tslint:disable-next-line:max-line-length | ||
1322 | + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'CUS (ตรวจสอบเครื่องลูกค้า)' AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100", | ||
1323 | + "params": ["vtiger_crmentity"] | ||
1324 | + }; | ||
1325 | + let response = await this._apiService.post('dynamic', data6); | ||
1326 | + if (response !== null) { | ||
1327 | + this.resultData6 = response; | ||
1328 | + this.resultData6.link = decodeURIComponent(decodeURIComponent(this.resultData6.link)); | ||
1329 | + console.log('link: ', this.resultData6.link); | ||
1330 | + // tslint:disable-next-line:forin | ||
1331 | + for (const i in this.resultData6) { | ||
1332 | + this.resultData6[i].link = this._common.decodeURI(this.resultData6[i].link); | ||
1333 | + this.resultData6[i].birth_date = this._common.convertDate(this.resultData6[i].birth_date); | ||
1334 | + } | ||
1335 | + } else { | ||
1336 | + this.resultData6 = []; | ||
1334 | } | 1337 | } |
1335 | - } else { | ||
1336 | - this.resultData6 = []; | 1338 | + } catch (error) { |
1339 | + console.log(error); | ||
1337 | } | 1340 | } |
1338 | - } catch (error) { | ||
1339 | - console.log(error); | ||
1340 | } | 1341 | } |
1341 | -} | ||
1342 | -//On Hold | ||
1343 | -async getDataOnHold6() { | ||
1344 | - try { | ||
1345 | - const dataOnHold6 = { | ||
1346 | - // tslint:disable-next-line:max-line-length | ||
1347 | - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'CUS (ตรวจสอบเครื่องลูกค้า)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100", | 1342 | + //On Hold |
1343 | + async getDataOnHold6() { | ||
1344 | + try { | ||
1345 | + const dataOnHold6 = { | ||
1346 | + // tslint:disable-next-line:max-line-length | ||
1347 | + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'CUS (ตรวจสอบเครื่องลูกค้า)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100", | ||
1348 | "params": ["vtiger_crmentity"] | 1348 | "params": ["vtiger_crmentity"] |
1349 | - }; | ||
1350 | - let response = await this._apiService.post('dynamic', dataOnHold6); | ||
1351 | - if (response !== null) { | ||
1352 | - this.resultDataOnHold6 = response; | ||
1353 | - this.resultDataOnHold6.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold6.link)); | ||
1354 | - console.log('link: ', this.resultDataOnHold6.link); | ||
1355 | - // tslint:disable-next-line:forin | ||
1356 | - for (const i in this.resultDataOnHold6) { | ||
1357 | - this.resultDataOnHold6[i].link = this._common.decodeURI(this.resultDataOnHold6[i].link); | ||
1358 | - this.resultDataOnHold6[i].birth_date = this._common.convertDate(this.resultDataOnHold6[i].birth_date); | 1349 | + }; |
1350 | + let response = await this._apiService.post('dynamic', dataOnHold6); | ||
1351 | + if (response !== null) { | ||
1352 | + this.resultDataOnHold6 = response; | ||
1353 | + this.resultDataOnHold6.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold6.link)); | ||
1354 | + console.log('link: ', this.resultDataOnHold6.link); | ||
1355 | + // tslint:disable-next-line:forin | ||
1356 | + for (const i in this.resultDataOnHold6) { | ||
1357 | + this.resultDataOnHold6[i].link = this._common.decodeURI(this.resultDataOnHold6[i].link); | ||
1358 | + this.resultDataOnHold6[i].birth_date = this._common.convertDate(this.resultDataOnHold6[i].birth_date); | ||
1359 | + } | ||
1360 | + } else { | ||
1361 | + this.resultDataOnHold6 = []; | ||
1359 | } | 1362 | } |
1360 | - } else { | ||
1361 | - this.resultDataOnHold6 = []; | 1363 | + } catch (error) { |
1364 | + console.log(error); | ||
1362 | } | 1365 | } |
1363 | - } catch (error) { | ||
1364 | - console.log(error); | ||
1365 | } | 1366 | } |
1366 | -} | ||
1367 | - | ||
1368 | -// ----------------------------7------------------------ | ||
1369 | - // Active | ||
1370 | - async getData7() { | ||
1371 | - try { | ||
1372 | - const data7 = { | ||
1373 | - // tslint:disable-next-line:max-line-length | ||
1374 | - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) NOT IN('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ", | ||
1375 | - "params": ["vtiger_crmentity"] | ||
1376 | - }; | ||
1377 | - const response = await this._apiService.post('dynamic', data7); | ||
1378 | - if (response !== null) { | ||
1379 | - this.resultData7 = response; | ||
1380 | - this.resultData7.link = decodeURIComponent(decodeURIComponent(this.resultData7.link)); | ||
1381 | - console.log('link: ', this.resultData7.link); | ||
1382 | - // tslint:disable-next-line:forin | ||
1383 | - for (const i in this.resultData7) { | ||
1384 | - this.resultData7[i].link = this._common.decodeURI(this.resultData7[i].link); | ||
1385 | - this.resultData7[i].birth_date = this._common.convertDate(this.resultData7[i].birth_date); | ||
1386 | - this.Show7.push(this.resultData7[i]); | 1367 | + |
1368 | + // ----------------------------7------------------------ | ||
1369 | + // Active | ||
1370 | + async getData7() { | ||
1371 | + try { | ||
1372 | + const data7 = { | ||
1373 | + // tslint:disable-next-line:max-line-length | ||
1374 | + "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) NOT IN('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ", | ||
1375 | + "params": ["vtiger_crmentity"] | ||
1376 | + }; | ||
1377 | + const response = await this._apiService.post('dynamic', data7); | ||
1378 | + if (response !== null) { | ||
1379 | + this.resultData7 = response; | ||
1380 | + this.resultData7.link = decodeURIComponent(decodeURIComponent(this.resultData7.link)); | ||
1381 | + console.log('link: ', this.resultData7.link); | ||
1382 | + // tslint:disable-next-line:forin | ||
1383 | + for (const i in this.resultData7) { | ||
1384 | + this.resultData7[i].link = this._common.decodeURI(this.resultData7[i].link); | ||
1385 | + this.resultData7[i].birth_date = this._common.convertDate(this.resultData7[i].birth_date); | ||
1386 | + this.Show7.push(this.resultData7[i]); | ||
1387 | + } | ||
1388 | + } else { | ||
1389 | + this.resultData7 = []; | ||
1387 | } | 1390 | } |
1388 | - } else { | ||
1389 | - this.resultData7 = []; | 1391 | + } catch (error) { |
1392 | + console.log(error); | ||
1390 | } | 1393 | } |
1391 | - } catch (error) { | ||
1392 | - console.log(error); | ||
1393 | } | 1394 | } |
1394 | -} | ||
1395 | -// On Hold | ||
1396 | -async getDataOnHold7() { | ||
1397 | - try { | ||
1398 | - const dataOnHold7 = { | ||
1399 | - // tslint:disable-next-line:max-line-length | ||
1400 | - 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100', | ||
1401 | - 'params': ['vtiger_crmentity'] | ||
1402 | - }; | ||
1403 | - const response = await this._apiService.post('dynamic', dataOnHold7); | ||
1404 | - if (response !== null) { | ||
1405 | - this.resultDataOnHold7 = response; | ||
1406 | - this.resultDataOnHold7.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold7.link)); | ||
1407 | - console.log('link: ', this.resultDataOnHold7.link); | ||
1408 | - // tslint:disable-next-line:forin | ||
1409 | - for (const i in this.resultDataOnHold7) { | ||
1410 | - this.resultDataOnHold7[i].link = this._common.decodeURI(this.resultDataOnHold7[i].link); | ||
1411 | - this.resultDataOnHold7[i].birth_date = this._common.convertDate(this.resultDataOnHold7[i].birth_date); | 1395 | + // On Hold |
1396 | + async getDataOnHold7() { | ||
1397 | + try { | ||
1398 | + const dataOnHold7 = { | ||
1399 | + // tslint:disable-next-line:max-line-length | ||
1400 | + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100', | ||
1401 | + 'params': ['vtiger_crmentity'] | ||
1402 | + }; | ||
1403 | + const response = await this._apiService.post('dynamic', dataOnHold7); | ||
1404 | + if (response !== null) { | ||
1405 | + this.resultDataOnHold7 = response; | ||
1406 | + this.resultDataOnHold7.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold7.link)); | ||
1407 | + console.log('link: ', this.resultDataOnHold7.link); | ||
1408 | + // tslint:disable-next-line:forin | ||
1409 | + for (const i in this.resultDataOnHold7) { | ||
1410 | + this.resultDataOnHold7[i].link = this._common.decodeURI(this.resultDataOnHold7[i].link); | ||
1411 | + this.resultDataOnHold7[i].birth_date = this._common.convertDate(this.resultDataOnHold7[i].birth_date); | ||
1412 | + } | ||
1413 | + } else { | ||
1414 | + this.resultDataOnHold7 = []; | ||
1412 | } | 1415 | } |
1413 | - } else { | ||
1414 | - this.resultDataOnHold7 = []; | 1416 | + } catch (error) { |
1417 | + console.log(error); | ||
1415 | } | 1418 | } |
1416 | - } catch (error) { | ||
1417 | - console.log(error); | ||
1418 | } | 1419 | } |
1419 | -} | ||
1420 | 1420 | ||
1421 | } | 1421 | } |
1422 | \ No newline at end of file | 1422 | \ No newline at end of file |